Lead System Engineering Professional - Cloud, Applications, and Operations Management

Join the Future of Technology with AT&T

Imagine being part of a team that redefines connectivity and transforms how the world shares stories and experiences that matter. At AT&T, we're not just imagining the future – we're creating it. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. We're looking for a highly skilled and experienced Lead System Engineering professional to join our dynamic team and drive success in our application environment management, operations, and security.

About the Role

We're seeking a seasoned Lead System Engineering professional to oversee the management and optimal performance of our In-build Azure/Java/Oracle based applications, Workday, Infor Saas, and other applications. As a Lead System Engineering professional, you will play a crucial role in ensuring the seamless operation of our SaaS and non-SaaS applications, coordinating maintenance and enhancements, managing vendor relations, and ensuring compliance with organizational standards and requirements.

Key Responsibilities

• Environment Management:
  • Coordinate with functional teams and vendors to schedule all maintenance, patching, and enhancements across all environments.
  • Manage case coordination with the vendor for all work requests, ensuring timely and efficient resolution of issues.
  • Manage application landscape including environment refreshes and management of data scrambling of non-production environments.
  • Access Management of non-production tenants.
• Release Management:
  • Prepare and provide materials for the approval process of all vendor and internal configuration migrations to the Production environment.
  • Oversee the preparation and execution of release management activities, ensuring compliance with organizational standards and requirements.
  • Ensure any changes needed due to vendor releases follow standard Change Management processes.
• Operations Management:
  • Lead the development and maintenance of an IT operations dashboard to monitor batch processing and integration orchestration.
  • Ensure timely identification and resolution of exception-based action issues.
  • Oversee IT middleware infrastructure and system performance to support operational efficiency.
  • Collaborate with internal and external stakeholders to ensure seamless data integration.
  • Oversees processes for efficient incident and problem management.
  • Coordinate with cross-functional and technical teams to resolve IT issues promptly and minimize business disruption.
  • Manage security configurations and user access provisioning to ensure compliance with security policies.
  • Oversee code migrations across all environments and manage the change and release processes.
  • Ensure IT operations comply with relevant security standards and regulations.
  • Implement (as needed) and monitor security measures to protect company data and systems.

Requirements and Qualifications

Essential Skills:

• Technical Expertise:
  • 5+ years of experience in Oracle Database and Azure Environment Management.
  • Proven experience in application administration and operations management, specifically with multiple technologies including but not limited to Java, Perl/shell scripts, Azure environment management, Jenkins, Dockers, Kubernetes, Databases, Workday, and Infor Saas applications.
  • Strong understanding of environment management, including maintenance, patching, and enhancements.
• Experience and Knowledge:
  • Experience with release and change management processes.
  • Understanding of SOX controls as they relate to User Access Management and Application Change Management.
  • Ability to coordinate with vendors and internal teams to resolve issues efficiently.
  • Experience with cloud computing platforms (e.g., AWS, Azure) and virtualization technologies.
  • Excellent communication and organizational skills.
  • Ability to work within US hours, coordinate work with India-based employees, and manage multiple tasks with high attention to detail.

Preferred Qualifications:

• Education:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
• Additional Experience:
  • Working experience of Infor and/or Workday applications.

Career Growth and Benefits

As a Lead System Engineering professional at AT&T, you'll have access to a wide range of career growth opportunities and benefits, including:

• Competitive Salary:
  • Earn between $143,800.00-$215,800.00 USD annually, depending on experience, expertise, and education/training.
• Comprehensive Benefits Package:
  • Medical, Dental, and Vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays).
  • Paid Parental Leave.
  • Paid Caregiver Leave.
  • Additional sick leave beyond what state and local law require.
  • Adoption Reimbursement.
  • Disability Benefits (short term and long term).
  • Life and Accidental Death Insurance.
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
  • Employee Assistance Programs (EAP).
  • Extensive employee wellness programs.
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.

Work Environment and Culture

At AT&T, we're committed to creating a work environment that's inclusive, diverse, and supportive of all employees. We offer:

• Flexible Work Arrangements:
  • Remote work options available.
• Collaborative Culture:
  • Opportunities to work with industry innovators and thought leaders.
  • Dynamic and supportive team environment.

How to Apply

If you're a motivated and experienced Lead System Engineering professional looking for a new challenge, we want to hear from you! Apply now to join our team and take the first step towards a rewarding career at AT&T.

Apply Now

Equal Employment Opportunity

AT&T is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We will provide reasonable accommodations for qualified individuals with disabilities.

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