**Job Description**
About Us
At LexisNexis Risk Solutions, we are the essential partner in the assessment of risk. Our Insurance vertical provides customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below: https://risk.lexisnexis.com/insurance
About Our Team
We are a tight-knit team of highly intelligent and dedicated individuals working collaboratively to deliver invaluable services, driven by a shared passion for excellence and common goals. We strive every day to provide accurate, timely, and fair data for our consumers through a high level of efficiency, productivity, and advancements in technology, in addition to leveraging a collaborative and customer-centric mindset.
About the Role
As the Manager of Court Services, you will lead a team of data entry specialists, ensuring accurate data input and maintaining quality standards. You will provide training and support to team members and implement process improvements. Your role is crucial in ensuring the accuracy and completeness of data used by the organization.
Responsibilities
- Demonstrating effective leadership skills to ensure a cohesive and collaborative team dynamic.
- Providing training and support to team members on data entry tools and techniques.
- Influencing and guiding both internal teams and external stakeholders, including customers and agencies.
- Establishing team standards and enforcing procedures based on expertise in respective field.
- Troubleshooting data entry issues and providing solutions to improve data accuracy.
- Facilitating effective collaboration and communication among project team members and stakeholders.
- Presenting team achievements, progress, and challenges to executive leadership.
- Creating and presenting engaging presentations to senior leadership and internal stakeholders.
Requirements
To be successful in this role, you will need to have:
- 5+ years of experience as a people leader.
- Proficiency in using presentation software and tools to create professional and visually appealing presentations.
- Analytical skills and the capacity to decipher data and provide strategic suggestions.
- Effective problem-solving skills to troubleshoot data entry issues and recommend solutions.
- A thorough understanding of data management systems and software.
- The ability to gather and incorporate feedback from senior leaders and stakeholders into team strategies and processes.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams.
- Experience in developing and maintaining procedures and coaching others to ensure accuracy and accountability.
- Significant experience in a customer service or client-facing role.
What We Offer
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits.
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.
- Short-and-Long Term Disability, Life, and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
- Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits.
- Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.
Why Join Us?
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Ready to Apply?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
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