Join Workwarp as a US Mortgage Post Closing Specialist and Take Your Career to the Next Level
Workwarp is a dynamic company that is revolutionizing the mortgage industry with its innovative approach and commitment to excellence. As a leader in the field, we are seeking an experienced US Mortgage Post Closing Specialist to join our team on a full-time basis. This is a remote opportunity that offers a competitive salary, excellent benefits, and a chance to work with a talented team of professionals.
About the Role
The US Mortgage Post Closing Specialist plays a critical role in ensuring the smooth operation of our mortgage post-closing process. The successful candidate will be responsible for coordinating the resolution of deficiencies identified by investors during the purchase review process. This involves conducting in-depth research of loan files, collaborating with various departments to secure necessary documentation, and managing investor exceptions to ensure timely clearance of loans for purchase.
Key Responsibilities
- Deficiency Resolution: Review investor loan deficiencies and resolve them without involving the underwriter, branch, or borrowers.
- Pipeline Management: Conduct daily reviews of investor loan pipelines to identify suspended loans requiring remediation.
- Documentation Analysis: Validate all suspense conditions and provide resolutions by the specified cure date. Clarify documentation requirements with investors as needed.
- Collaboration: Work with internal departments, external partners, and borrowers to obtain necessary documentation promptly.
- Audit Response: Prepare formal written responses to agencies and investors when audits reveal deficiencies.
- Tracking and Reporting: Accurately track and record all events and communications related to loan files. Monitor daily condition reports from investors for updates on deficient loans or new conditions.
- Monitoring: Track aged loans in the active pipeline until they are purchased by the investor.
- Guideline Adherence: Maintain a strong understanding of Agency and Investor guidelines and overlays.
- Production Goals: Meet daily production goals set by management and adhere to internal SLA timelines.
- Customer Confidence: Provide ongoing quality service and maintain confidentiality of all files and information.
Essential Qualifications
To be successful in this role, you will need:
- Minimum 5 years of experience in recent mortgage closing and/or post-closing activities.
- Extensive knowledge of Regulatory and Investor guidelines for various loan programs.
- Strong organizational, analytical, communication, and interpersonal skills.
- Ability to meet deadlines, multi-task, and adjust priorities as necessary.
- Excellent judgment and decision-making skills.
- Excellent customer service skills, with the ability to maintain customer confidence through quality service.
- Proficient in Microsoft Office Suite. ENCOMPASS LOS knowledge is a plus.
- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere while adhering to strict deadlines.
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
- Experience working in a remote environment.
- Knowledge of mortgage industry trends and developments.
- Certifications such as Certified Mortgage Banker (CMB) or Certified Post Closing Specialist (CPCS).
What We Offer
At Workwarp, we offer a comprehensive benefits package that includes:
- Above market salary: A competitive salary that reflects your experience and qualifications.
- HMO on Day 1: Health Maintenance Organization coverage for you and your dependents from day one.
- Government-mandated benefits: Compliance with all government-mandated benefits.
- Performance-based Incentives: Opportunities to earn incentives based on your performance.
- Quarterly Company Events: Regular company events to foster a sense of community and teamwork.
- In-depth training for career growth: Ongoing training and development opportunities to help you grow in your career.
- Great Company Culture and HR experience: A positive and supportive work environment.
- 1,000 PHP De Minimis: A De Minimis benefit to support your well-being.
- Equipment and software provided: All necessary equipment and software to perform your job duties.
Career Growth Opportunities
At Workwarp, we are committed to helping our employees grow and develop in their careers. As a US Mortgage Post Closing Specialist, you will have opportunities to:
- Develop your skills and expertise in mortgage post-closing.
- Take on additional responsibilities and contribute to the growth and success of the company.
- Participate in training and development programs to enhance your knowledge and skills.
Work Environment and Company Culture
Workwarp is a remote-friendly company that values flexibility and work-life balance. As a remote employee, you will be able to work from the comfort of your own home and enjoy a flexible schedule. Our company culture is built on a foundation of teamwork, collaboration, and mutual respect. We are committed to creating a positive and inclusive work environment that supports the well-being and success of all employees.
Why Join Workwarp?
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. At Workwarp, we value a great attitude and a willingness to learn above all. We are committed to providing a supportive and inclusive work environment that fosters growth and success.
Don't hesitate to apply if you are confident that you have the skills and experience we are looking for. We look forward to hearing from you!
Ready to Take the Next Step?
If you are ready to join a dynamic and innovative company and take your career to the next level, submit your application today!
Apply Now