Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. The Triage Specialist is responsible for reviewing data from various testing modalities and performing root cause analysis while collaborating with engineering and component teams to enhance Triage outcomes.
Responsibilities
- Perform Level 1 Root Cause Analysis (RCA) on several different test modalities, including, but not limited to, public roads, closed courses, and simulation
- Work closely with third-party Triage contractors to help improve quality and throughput
- Closely partner with the Autonomy Team to maintain a rapport for a rapid and iterative feedback loop
- Drive the issue identification, analysis/introspection, mitigation, and reporting lifecycle with the Triage engineers
- Thoroughly understand the different components of the software stack and maintain knowledge as things change, including expected behaviors and visual representation across various tools
- Show initiative and be a valued team member in our innovative, fast-paced, technical environment where cooperative teamwork across locations is the norm
- Analysis of simulated AV scenarios
- Accurately categorize events into a range of categories and types
- Tag logs to reflect search optimization and metrics which are appropriate for each
- Create and manage events on internal Triage developed tooling
- Investigate any logs that have extenuating circumstances that may have previously prevented a reviewer from completing their task, ending in a fully reviewed log
- Participate in the recurring standup to address new concerns and assignments that may need to be undertaken. This may include new information on which routes need to be prioritized and changes in the Triage process that need to be implemented
- Oversee and aid in the training of new team members and provide feedback on any misidentified incidents, and coach better practices to improve team efficiency
- Provide feedback on newly implemented tools and ways that they have impacted the review process in both a critical and positive manner
- Create and update process documentation as needed
- Able to travel domestically
- Other duties as assigned
Skills
- Enthusiasm for the AV industry as well as safety and mobility
- Be proficient in working across a suite of proprietary software tools and applications
- Ability to understand technical terminology regarding the software stack and each contributing component
- Work in a fast-paced, dynamic environment across multiple time zones with strong communication and collaboration
- Demonstrated problem-solving skills and ability to think logically and remove bias from the evaluation of problems
- Posses a detail-oriented mindset focused on safety
- Strong troubleshooting, debugging, analytical, and creative problem-solving skills
- Have a strong attention to detail and be able to work independently
- Effective time management skills
- Able to analyze data for long periods without sacrificing efficiency and accuracy
- Experience in data quality assurance
- Experience with software engineering concepts, including requirements analysis, source control, and build processes
- Experience using issue tracking and configuration management tools (E.g: Atlassian Confluence, Jira, Git.)
- Experience with software release management and release testing
- Entry-level experience with Linux and scripting languages (E.g: Bash/Shell, Python)
- Data Analysis experience and SQL
- Experience with the testing of autonomous vehicles
- Thorough understanding of robotics systems, including sensors, actuators, mechatronics, and software systems
Benefits
- Medical
- Dental
- Vision
- 401k with a company match
- Health saving accounts
- Life insurance
- Pet insurance
Company Overview
Motional offers an autonomous driving platform for robotaxi providers, fleet operators, and automotive manufacturers. It was founded in 2020, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://motional.com.Company H1B Sponsorship
Motional has a track record of offering H1B sponsorships, with 56 in 2025, 111 in 2024, 57 in 2023, 110 in 2022, 100 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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