FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. The Staffing Coordinator will play a crucial role in recruiting and onboarding certified Home Health Aides to support patients in their homes.
Responsibilities
- Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
- Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
- Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
- Submit candidates for fingerprinting, track results, and follow up on clearance status
- Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
- Coordinate all onboarding steps:
- Generate offer letters and send required onboarding paperwork
- Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
- Schedule and conduct new hire orientation sessions
- Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
- Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
- Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
- Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance
- Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials
- Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs
- Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion
Skills
- Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
- Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
- Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
- Submit candidates for fingerprinting, track results, and follow up on clearance status
- Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
- Coordinate all onboarding steps
- Generate offer letters and send required onboarding paperwork
- Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
- Schedule and conduct new hire orientation sessions
- Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
- Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
- Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
- Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance
- Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials
- Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs
- Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion
- Strongly prefer 2+ years' experience recruiting in healthcare or related high-volume industry; Minimum 1 year required
- Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
- Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
- High energy, well spoken, and excellent interpersonal skills
- Must have advanced proficiency in attention to detail and organizational skills are necessary
- Must possess a strong sense of integrity and a commitment to process, compliance and documentation
- Must be able to quickly adapt to change and be able to work in a fast-paced environment
- Must be able to manage multiple priorities, be able to work under time-pressure
- Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
- Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records
- Bilingual (English/Spanish) preferred
Benefits
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
Company Overview
As a leading CDPAP provider, FreedomCare helps you reclaim your right to health and happiness It was founded in 2015, and is headquartered in New Hyde Park, New York, USA, with a workforce of 501-1000 employees. Its website is https://freedomcareny.com.
Apply Now