Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage. The Specialist, Payroll role involves providing direct support and consulting to payroll clients, ensuring accurate payroll information, and maintaining knowledge of payroll practices and laws.
Responsibilities
- Provide direct support and consulting to our payroll clients
- Understand payroll in depth and maintain knowledge of payroll practices and laws
- Independently manage client relationships, escalating issues or challenges for prompt resolution
- Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
- Review and/or process payrolls in a timely manner to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc
- Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
- Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
- Maintain confidence of employee data by keeping all information confidential
- Accurately convey detailed information in both written and verbal format
- Provide technical software support to clients
- Identify and accurately capture out of scope work
- Identify new opportunities to expand services to clients
- Be an additional resource to the implementation team when needed
- Interview clients to gain understanding of payroll needs
- Manage new client implementation projects, ensuring timely completion and client satisfaction
- Train clients on payroll processes as necessary
- Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
- Provide honest feedback to new hires/less experienced staff in a timely manner
- Help build team capabilities and knowledge by sharing insights and lessons learned
- Research and maintain product knowledge on ADP software platforms
- Maintain current knowledge of local, state, and federal practices and laws
Skills
- 1-3 years of relevant payroll experience; associate or bachelor's degree preferred. Experience in lieu of degree considered
- Experience with ADP software platforms desirable
- Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint)
- Highly detail oriented and focused on accuracy
- Strong organization and time management skills
- Strong adaptability and multi-tasking skills
- Ability to effectively work in a deadline driven environment serving multiple clients
- Ability to provide exceptional client service
- Strong written and verbal communication skills; appropriately and professionally communicates with all levels
- Ability to learn new technology and processes quickly
- Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate
Company Overview
- Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. It was founded in 1931, and is headquartered in Chicago, IL, US, with a workforce of 10001+ employees. Its website is http://www.bakertilly.com.
Company H1B Sponsorship
- Baker Tilly US has a track record of offering H1B sponsorships, with 7 in 2025, 19 in 2024, 23 in 2023, 25 in 2022, 19 in 2021. Please note that this does not guarantee sponsorship for this specific role.