Job Highlights:
- Company: ExecOnline
- Location: Remote (US-based)
- Start Date: Immediate openings available
- Position: Part-time Virtual Live Event Associate
- Compensation: Competitive hourly rate of $20
We're seeking a highly skilled and tech-savvy Part-Time Virtual Live Event Associate to join our team at ExecOnline. As a virtual-based part-time employee, you will provide exceptional behind-the-scenes support for live interactive events hosted on our proprietary video sharing platform. Collaborating with our Senior Event Manager and ExecOnline Facilitator, you will deliver white-glove technical support to faculty, facilitators, and executive-level participants, ensuring a seamless and high-quality experience.
In this role, you will have the opportunity to work with top business schools, deliver career-enhancing programs for leaders, and make a meaningful impact for enterprises. We're growing rapidly, and we're looking for passionate, diverse, and mission-driven talent to grow with us.
Responsibilities:
- Provide technical support to participants, faculty, and facilitators during virtual sessions
- Troubleshoot technical complications and identify, track, and report technical problems
- Demonstrate familiarity with our learning content and platform (with training)
- Document technical and participant experience matters in designated areas
- Continuously improve the quality of our support and service
Requirements:
- College/University education (4-year degree) from an accredited school
- 1-3 years of work experience, preferably in executive support or with a SaaS company
- Technical experience in a start-up environment is a plus
- Customer-service orientation with a focus on helping users optimize their use of audio and video in web conferencing technologies
- Professional and calm demeanor under pressure
- Ability to multi-task in a fast-paced, high-stakes environment
- Clear and effective written and verbal communication skills
- Proficiency with Salesforce, Microsoft, and Google Doc suites
- Reliable access to strong broadband internet connectivity and a quiet workspace
What We Offer:
- Competitive hourly rate of $20
- Opportunities for career growth and professional development
- Access to high-impact courses and training programs
- Stock options and 401(k) investment opportunities
- Comprehensive wellness benefits and flexible work arrangements
- A dynamic and inclusive work environment with a commitment to diversity, equity, and inclusion
If you're a motivated and tech-savvy individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity. Please submit your resume, cover letter, and complete our questionnaire to be considered for this role.
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