Note: The job is a remote job and is open to candidates in USA. WebMD is a trusted resource for physicians and healthcare professionals, and they are seeking a Content Associate to support the Medical Affairs Scientific Services team. This role involves managing MLR submissions, coordinating faculty communications, and providing operational support to enhance project efficiency.
Responsibilities
- Prepare, QC, and ensure completeness of materials for MLR (Medical, Legal, Regulatory) submission
- Manage Veeva submissions, including proper tagging, linking, versioning, and routing
- Monitor Veeva for reviewer comments, track status, and coordinate timely updates
- Serve as a primary coordinator for faculty-related communications, ensuring clarity, professionalism, and timely responses
- Facilitate scheduling, logistics, and document transfers among faculty, clients, and internal teams
- Support collection of all project-related assets (e.g., slides, CVs, disclosures) in accordance with project timelines
- Support permissions management, including rights requests, tracking responses, and maintaining documentation
- Assist with estimating permissions-related costs and communicating requirements to internal teams
- Track, organize, and manage project files, faculty materials, and client-provided assets
- Maintain accurate documentation across systems and shared drives to ensure seamless project execution
Skills
- Bachelor's degree in life sciences, pharmacy, biotechnology, or related field preferred
- Experience in medical communications preferred
- Familiarity with MLR/MLRC processes and compliance-driven workflows
- Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously
- Strong organizational and file management skills
- Comfortable working with digital systems (e.g., Veeva, project management platforms, shared drives, etc.)
- High sense of accountability, professionalism, and team collaboration
- Excellent written English and verbal communication skills
Benefits
- Health Insurance (medical, dental, and vision coverage)
- Paid Time Off (including vacation, sick leave, and flexible holiday days)
- 401(k) Retirement Plan with employer matching
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Commuter and/or Transit Benefits (if applicable)
Company Overview
WebMD is a healthcare center that offers mental health, pain management, and breast cancer services. It was founded in 1996, and is headquartered in New City, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.webmd.com.
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