Note: The job is a remote job and is open to candidates in USA. Nelnet is a company that provides payment technology and education services to various organizations. The Inside Sales Representative – New Ventures is responsible for acquiring and retaining customers, promoting products and services, and collaborating with cross-functional teams to achieve sales targets.
Responsibilities
- Meet individual sales targets by following established sales processes and contributing to team goals
- Identify and pursue leads through cold calling, follow-ups with former clients, and outreach to existing customers
- Promote product and service offerings by educating current customers and identifying upsell opportunities
- Support cross-functional efforts by collaborating with Sales, Marketing, and Customer Success teams on campaigns and initiatives
- Assist prospects and customers by providing accurate product information and answering basic questions about features and benefits
- Help prepare sales proposals and quotes, tailoring them to customer needs with guidance from senior team members
- Participate in contract and pricing discussions, escalating complex negotiations
- Maintain accurate records in the CRM system, including lead activity, customer information, and follow-up tasks
- Collect customer input during interactions and share insights with the team to improve products and services
- Engage in team projects and training sessions to enhance knowledge, support team success, and contribute to ongoing initiatives
Skills
- Bachelor's Degree in business, communications, marketing or a related field or a combination of education and related experience
- 1-3 years of inside sales experience
- Proven track record of achieving sales goals within an inside sales environment
- Experience presenting via the web in conjunction with RVPs and Technical Sales in high pressure situations
- Ability to expand new business through inside sales
- Creative decision making and analytical skills with the proven ability to think on your feet and arrive at solutions
- Ability to establish rapport quickly with customers and maintain long-term relationships
- Excellent verbal and written communication; strong interpersonal skills while displaying a high energy level and positive attitude
- Team-oriented
- Ability to initiate high-level interactive business conversations with decision makers
- Ability to Identify and develop strategies to overcome obstacles in the prospect's or current customer's decision-making process
- Ability to build a strong pipeline, close new business, and expand relationships with new and existing customers
- Highly motivated, driven, and results oriented, with the ability to work effectively in a fast-paced work environment
- Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook)
- Technical, with the ability to rapidly learn and understand new technologies
- Strong follow-up skills and accuracy
- Experience in education or payment industry sales (particularly with technology and service sales) a plus
Benefits
- Medical
- Dental
- Vision
- HSA and FSA
- Generous earned time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program
Company Overview
Nelnet provides business, communications, and financial services. It was founded in 1996, and is headquartered in Lincoln, Nebraska, USA, with a workforce of 5001-10000 employees. Its website is https://nelnetinc.com.
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