The Supervisor is responsible for the supervision and leadership of Patient Account Representatives, both on-site and telecommuters. Directly responsible for the interviewing, hiring, training, scheduling, and monitoring of staff as well as all aspects of A/R Management and Performance Management.
Requirements
- Very good written and verbal communication skills
- Strong interpersonal skills
- Strong technical skills, including PC and MS Office Suite knowledge
- Proficient in building a strong team to meet performance goals
- Effectively manages multiple tasks
- Displays sound judgment and reasoning abilities
- Creative and innovate thinking
- Achieves results with accuracy and precision
- Advanced knowledge of healthcare A/R
- Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
- Proficient in Microsoft Office (Word and Excel)
- Advanced writing skills
- Ability to provide advanced customer service
- Ability to train and coach staff
- Ability to multi-task
- Strong leadership and organizational skills
Benefits
- Medical, dental, vision, disability, life, and business travel insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Originally posted on Himalayas
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