Madwire® is a world-class digital marketing company focused on helping small and medium-sized businesses grow through a powerful platform. The Onboarding Consultant is responsible for facilitating a robust onboarding experience for clients, ensuring they are comfortable with the Marketing 360® platform and managing multiple projects effectively.
Responsibilities
- You'll provide a delightful onboarding experience to our clients
- You'll successfully manage the timely launch of our clients' websites, when necessary
- You'll specialize in building Websites 360® sites, as well as sites on several e-commerce platforms
- You'll manage the initial brand guideline development process for our clients
- You'll collaborate with account managers, graphic designers, web developers, and clients daily through in-person, email, and phone communications
- You will be responsible for staying organized and setting and maintaining expectations of small to medium business owners
- You will be responsible for managing around 20-30 active projects at a time
Skills
- You enjoy conversing with clients over the phone and through email to establish a first impression that lasts a lifetime
- You are exceptionally organized
- You have a keen eye for design, but don't necessarily have the skillset to create the assets yourself
- You are a fast learner with the ability to pick up on new technologies quickly and efficiently
- You can apply what you learn immediately for the betterment of the clients
- You have some sales ability
- You have a friendly sense of competition, which helps you work well under pressure
- You thrive in a busy, high-paced environment
- You like to work with people: clients and teammates make for a fun and collaborative environment
- You are able to tactfully handle confrontation
- You are ambitious
- You are able to take and learn from constructive criticism, and apply that feedback to your work
- You are able to clearly and concisely express opinions and directions
Benefits
- Healthcare coverage is available through UMR.
- Ancillary coverage options provided by Guardian for dental, vision, life, critical illness, long term disability, and hospital indemnity.
- Madwire also provides employer paid life and short term disability through Guardian.
- Madwire offers a 401k plan through Nationwide.
- Paid Time Off Madwire's PTO policy offers unlimited vacation along with 5 sick days, and 10 paid holidays per year.
Company Overview
Madwire® is a technology company that provides business management and marketing software and services for SMBs and franchises. It was founded in 2009, and is headquartered in Fort Collins, Colorado, USA, with a workforce of 501-1000 employees. Its website is http://www.madwire.com.
Apply Now