The State of Wisconsin is seeking an Office Operations Associate in the Equal Rights Division to help protect worker's rights. This role involves reviewing discrimination complaints, performing data entry, and providing information to various stakeholders.
Responsibilities
- Reviewing discrimination complaints to identify correct issue, priority and coding
- Performing data entry using a specialized case management system
- Mailing letters to parties and their attorneys
- Providing general or case-specific information to attorneys, complainants, respondents, or walk-ins
- Coordinating and closing out cases that are cross filed with the federal EEOC
- Performing office duties such as reception/call intake, mail processing, and copying
Skills
- Performing administrative tasks such as copying, file management, records management/retrieval, mail distribution, reception; telephone correspondence, or data entry
- Coordinating or collaborating with others to achieve project or organizational goals
- Using computers in a business or academic setting
- Working in a legal or case management environment
- Managing electronic files or public records
- Using databases or complex automated systems
- Serving in a customer service role addressing a variety of customer needs
Benefits
- Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
- Excellent and affordable health insurance options (2026 rates start at $45/month for single and $111/month for family coverage).
- Other great insurance options (dental, vision, life, and more).
- A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
- A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
- A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.
- Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness.
Company Overview
The State of Wisconsin is a U.S. state located in the north-central United States, in the Midwest and Great Lakes regions. It was founded in 1848, and is headquartered in Madison, Wisconsin, USA, with a workforce of 10001+ employees. Its website is http://www.wisconsin.gov/.
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