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Role Description
The Finance Advisor is responsible for assisting customers with refinancing/purchasing leased or off-fleet vehicles and offering aftermarket products (vehicle service contracts, Gap coverage, tire and wheel protection) to protect their investments. Warm leads provided; no cold calling.
• Contact customers with refinancing/purchasing leased or off-fleet vehicles options
• Promote and offer aftermarket products to all clients
• Promote our lending services and offer financing/purchasing options to customers
• Obtain leased vehicle payoff amounts, taxes, and lease payment details
• Assist customers with completing credit applications
• Submit credit applications to partner lending institutions
• Provide customers with pre-approved lender option(s) and rates
• Review paperwork with customers
• Provide excellent customer service
• Troubleshoot and resolve customer concerns
• Consistently meet department sales, service, and quality standards
• Ensure appropriate records are maintained and required reports are prepared
• Perform other job duties as assigned
Qualifications
• Proficient in MS Office suite (Word, Excel, Outlook) and/or G Suite (Docs, Sheets, Gmail)
• Excellent verbal and written English communication skills
• Excellent customer service and follow-up skills
• Results-driven, highly motivated, self-starter
• Strong organizational and time management skills
• Understanding of customer-sensitive information protection protocols
• Bachelor’s degree OR equivalent experience
• 2+ years sales experience (Finance manager, Finance Director, and Auto dealership experience is a plus)
Requirements
• Must be located within the United States (excluding CA, NY, NJ, WA, DC, IL, OR)
• This position is 100% remote
• Hours range with multiple shifts from 7am-8pm Central and includes every Saturday 8am-5pm Central
Benefits
• Base salary plus uncapped commission ($17,326.40 annual salary and 13% commission on revenue generated)
• Generous paid time off available
• Up to 15 Paid Days Off
• Paid Holidays
• Robust Health, Dental, and Vision Insurance Offerings
• Employer paid Long and Short-term Disability and Life insurance
• Flexible Spending Accounts (FSA)
• Employer Contribution to Health Savings Accounts (HSA)
• Employer Matching 401(k) Retirement Savings Plan
• Casual Office Environment
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