Head B2B Sales and Corporate and Institution Business

Overview Leading Retail Company Hiring Head B2B Sales (Corporate & Institutional Business) Mumbai Interested please connect with MAHEK 9137263337 and drop CV at [email protected] Company is the largest premium bakery and patisserie brand in India. Head B2B Sales (Corporate & Institutional Business) Reporting To VP Growth & Revenue Key Responsibilities Revenue & Growth • Own B2B revenue targets and annual growth plan aligned with AOP • Drive BAU, festive, and institutional B2B growth in a balanced manner Inbound & Outbound Sales Leadership • Lead inbound team handling all B2B leads from stores, website, and referrals • Build and scale outbound sales for corporate, HR, admin, and procurement accounts • Define clear KPIs, incentives, and performance governance CRM & Sales Systems • Lead CRM selection, implementation, and adoption across teams • Build end-to-end sales workflows: lead quote execution closure • Ensure clean data, visibility, and reporting discipline Execution & Supply Coordination • Own execution reliability across kitchens, stores, and dispatch • Act as escalation owner for supply, capacity, and last-mile issues • Work with ops and planning teams to improve SLAs and cut-off adherence Product & Assortment Planning • Own B2B product roadmap including hampers, bulk formats, and gifting SKUs • Partner with product and kitchen teams on pricing, margins, and scalability • Ensure B2B-specific assortment and packaging where required Outreach & Key Accounts • Build structured outreach programs for enterprise and repeat clients • Own key corporate relationships and high-value negotiations • Drive repeat business and long-term contracts over one-off orders Process & Long-Term Improvements • Design scalable SOPs across the B2B lifecycle • Introduce controls, automation, and governance to reduce dependency on individuals • Continuously identify process gaps and improvement opportunities Reporting & Governance • Own B2B dashboards: revenue, pipeline, conversion, repeat rate • Use data to drive prioritization, forecasting, and decision-making Qualifications & Experience • 8–10+ years of experience in B2B / Corporate / Enterprise Sales • Experience in F&B, FMCG, Retail, Consumer Brands, or Gifting preferred • Proven track record of scaling sales teams and revenue • Hands-on experience with CRM implementation and sales process design • Strong stakeholder management across sales, operations, and supply chain • Data-driven, process-oriented, and execution-focused leadership style Apply Now Apply Now