At arenaflex, we're on a mission to revolutionize the customer experience industry by creating memorable moments for our customers, teams, and friends. As a global leader in customer experience (CX), we're proud to have 170,000 associates across the globe, working with 750+ of the world's leading brands to deliver exceptional experiences. We believe that every action, no matter how small, has a significant impact, and we're committed to creating a positive and inclusive work environment that fosters growth, learning, and connection.
**Join Our Team of Incredible People**
We're seeking an experienced Seasonal Chat & Phone Tech Support/customer Service Agent to join our team of passionate and dedicated professionals. As a Seasonal Customer Service Representative, you'll have the opportunity to work from home, providing basic technical support via phone or chat to our customers. If you're a people person with excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we want to hear from you!
**Responsibilities:**
As a Seasonal Chat & Phone Tech Support/customer Service Agent, you'll be responsible for:
* Providing basic technical support via phone or chat to our customers
* Interacting and communicating effectively with a variety of customers to deliver an exceptional support experience
* Providing a memorable and delightful experience for our customers
* Working with our modernized application technology to benefit our customers and you
* Handling inbound calls only, with no cold calling involved
**Work with Us and You'll Enjoy:**
* Working from home with the flexibility of a seasonal role, with the opportunity to become permanent
* Computer equipment provided to ensure you have everything you need to succeed
* A full-time schedule with the opportunity to work in a dynamic and fast-paced environment
* Competitive hourly rate of $14/hour, with incentive opportunities to reward your hard work
* Hands-on, 100% paid training to ensure you have the skills and knowledge you need to succeed
* Internal Mobility opportunities, with 84% of our managers promoted within
* Employee discounts and referral bonuses to show our appreciation for your hard work
* EverBetter wellness program to support your physical and mental well-being
**Location Requirements:**
* Must live in the United States
* Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
* Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
**Qualifications:**
* Flexible to the needs of the business
* High School Diploma or GED Equivalent
* 18 years of age
* Ability to work in a fast-paced environment with multiple priorities
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
**Equipment and Internet Requirements:**
* Hardwired internet connection (no satellite or wireless)
* Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
* A Working Phone Line (Home Phone or Mobile)
* Home office must be a noise/distraction-free environment
* Desk and an ergonomic chair
**About arenaflex:**
arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We believe that every action, no matter how small, has a significant impact, and we're committed to creating a positive and inclusive work environment that fosters growth, learning, and connection.
**Get to Know Us:**
Visit our website at [www.arenaflex.com](http://www.arenaflex.com) to learn more about our company culture, values, and mission. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates from arenaflex.
**Equal Employment Opportunity:**
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
**Apply Now:**
Ready to join our team of incredible people? Apply now for the Seasonal Chat & Phone Tech Support/customer Service Agent role at arenaflex. We can't wait to hear from you!
Apply Now