Welcome to blithequark
At blithequark, we are a nationwide, independent leader in personalized managed health care, dedicated to providing comprehensive services that prioritize program excellence and cost containment. With over three decades of innovative and professional health care excellence, our reputation as an industry leader is built on a foundation of commitment to conserving health care dollars while ensuring quality care through effective programs and personalized service. We serve all aspects of the industry, and our goal is to make a positive impact on the lives of our patients and clients.
Job Overview
As a vital first point of contact for blithequark, the Medical Intake/Data Entry role supports the Utilization Review Department by performing the collection of intake information, creating electronic patient files, and sorting and mailing certification letters. This position is crucial in ensuring seamless communication and coordination between patients, healthcare providers, and our utilization review team. If you are a highly motivated, customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Answer Utilization Review line and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the appropriate nurse.
- Collect demographic information to create patient files, ensuring accuracy and attention to detail.
- Print, mail, fax, and copy correspondence as necessary, maintaining organized and efficient workflows.
- Perform other duties as assigned, demonstrating flexibility and a willingness to adapt to changing priorities.
What We Offer
At blithequark, we are committed to supporting the growth and development of our team members. We offer a comprehensive range of benefits, including:
- Quarterly bonus eligibility, recognizing and rewarding your hard work and dedication.
- Competitive salary and benefits package, including medical, dental, vision, long-term care, short-term disability, long-term disability, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending options.
- 401k plan with company match, fully vested after 1 year, helping you plan for your future.
- No weekends and nights, allowing for a healthy work-life balance.
- Paid holidays, because we believe in taking time to relax and recharge.
- Remote/hybrid setting (once trained), offering flexibility and autonomy in your work environment.
- Monday - Friday, 9:30 am - 6:00 pm shift, with shift differential available for this schedule.
Requirements and Qualifications
To be successful in this role, you will need:
- High School Diploma or equivalent, with courses in computers, medical terminology, data entry, word processing, and secretarial training desired.
- Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems, with bi-lingual skills helpful but not required.
- At least one year of professional office experience, with experience in a healthcare environment required.
- A helpful and friendly telephone personality, with the ability to proof written material accurately and enter data with precision.
- Strong organizational skills, with the ability to prioritize tasks and work with a variety of professional staff, providing clerical backup as needed.
- An understanding of customer service principles, with a commitment to delivering exceptional support to our patients and clients.
Career Growth and Development
At blithequark, we are dedicated to supporting the growth and development of our team members. We offer a range of training and development opportunities, including:
- Comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
- Ongoing coaching and mentoring, to help you achieve your career goals and aspirations.
- Opportunities for advancement, with a clear path for career progression and professional growth.
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and supportive work environment. We believe in:
- Fostering a culture of inclusivity and diversity, where everyone feels valued and respected.
- Encouraging open communication and collaboration, to drive innovation and excellence.
- Recognizing and rewarding outstanding performance, with a range of benefits and incentives.
How to Apply
If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.
Equal Opportunities
blithequark welcomes diversity and is an equal opportunity employer. All qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.
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