Unlock a Rewarding Career with Delta Airlines: Join Our Team as an IT Business Analyst
Delta Airlines, a renowned leader in the aviation industry, is seeking a highly skilled and experienced IT Business Analyst to join our team. As a key member of our IT Offices Group, you will play a vital role in ensuring the operational sustainability of our critical infrastructure that supports our airport communication spaces. With a competitive salary of $24/hour and a hybrid work model that combines remote work with time in our office, this is an exciting opportunity to advance your career while enjoying a great work-life balance.
About Delta Airlines and the IT Offices Group
Delta Airlines is a global airline with a rich history and a strong commitment to its employees, customers, and the communities it serves. Our IT Offices Group is responsible for the administration and maintenance of our critical infrastructure, including data centers, remote communication rooms, and IT labs. As an IT Business Analyst, you will be an integral part of this team, providing expert administration, project management, and support to ensure the smooth operation of our infrastructure.
Key Responsibilities
- Provide IT administration of expert services, project management, and support to ensure the operational sustainability of our critical infrastructure.
- Manage and maintain effective communication and relationships with senior leadership, vendors, and peers.
- Oversee the selection, implementation, and vendor support of electrical power, A/C, fire suppression, security, floor support, and cabling programs for communication rooms.
- Develop and implement departmental policies, guidelines, rules, and procedures to ensure compliance with corporate standards and regulations.
- Manage projects related to data center and remote communication room capital enhancements, upgrades, and improvements.
- Ensure accurate documentation, obtain best prices for products and services, and verify that vendors meet their contractual commitments.
- Provide proactive and break-fix support for alert/ticket remediation related to facilities, remote communication rooms, lab, and data center equipment.
- Develop Plan Guidelines for Distant Correspondence Room Space, UPS, HVAC, Generators, and Fire Life and Security (FLS) systems.
- Coordinate remote incident management resolution to airport basic gear.
- Maintain strict adherence to change control activities.
- Balance multiple priorities within established time limitations and adapt to an operation with varying shifts, extended hours, and on-call requirements.
Essential Qualifications
To succeed in this role, you will need:
- A Bachelor's degree or 5 or more years of relevant experience.
- Knowledge of data center technology and basic facilities infrastructure.
- Project management experience with remote communication room standards capital upgrades, updates, and improvements.
- Capital forecasting and project management for airport basic gear life cycle replacement.
- Strong written and verbal communication skills.
- A consistent focus on the health and safety of self, others, and personal data.
Preferred Qualifications
To give you a competitive edge, you will ideally have:
- A degree from a recognized university or 5 or more years of relevant experience.
- IT Project Management experience (minimum 2 years) within a high-availability communication room or data center working environment.
- Exchange School Graduate.
What We Offer
At Delta Airlines, we are committed to providing our employees with a comprehensive benefits package and opportunities for career growth and development. As an IT Business Analyst, you will enjoy:
- Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous company match.
- Paid time off, including vacation, holidays, and paid personal time.
- Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
- Wellness programs to support physical, emotional, social, and financial well-being.
- Travel privileges, including free flights for employees and qualified relatives.
- Career development programs to help you achieve your long-term career goals.
- Access to over 500 discounts, special offers, and voluntary benefits through Deltaperks.
Why You'll Love Delta Airlines
Our culture is founded on a shared commitment to living our values - Integrity, Honesty, Respect, Reliability, and Employee Initiative - every day, in everything we do. As a Delta Airlines employee, you will be part of a team that is dedicated to providing exceptional customer service and making a positive impact on our communities.
Ready to Take the Next Step?
If you are a motivated and experienced IT Business Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. With a competitive salary and a comprehensive benefits package, this is a great chance to advance your career and join a team that is passionate about delivering exceptional results.
Don't miss out on this opportunity to join Delta Airlines as an IT Business Analyst. Apply now and take the first step towards a rewarding and challenging career with a leading airline.
Apply Now