Are you a motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home? Look no further! arenaflex is seeking an experienced Customer Service Sales Representative to join our team of remote professionals. As a key member of our team, you will be responsible for continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems.
**About arenaflex**
arenaflex is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our company culture values flexibility, teamwork, and continuous learning, making us an ideal choice for professionals seeking a dynamic and supportive work environment. By joining arenaflex, you will have the opportunity to grow your skills, advance your career, and make a meaningful impact on our customers' lives.
**Job Responsibilities**
As a Customer Service Sales Representative, you will be responsible for:
* Contacting existing customers on behalf of arenaflex, utilizing state-of-the-art technology and client relationship management systems
* Upgrading or resubscribing their services, delivering sales results that meet client performance objectives
* Delivering productivity results, including contacts per hour, sales per hour, and accuracy, that meet client performance objectives
* Adhering to standard contact procedures, building relationships, and overcoming prospect objections
* Adhering to operational processes, PCI compliance, client standards, and program standards
**Requirements**
To be successful in this role, you will need:
* To be a North Carolina resident
* A private and secure workspace at home, free from background noise or distractions
* Sales, Call Center, Upselling, Retail Sales, or Customer Service experience (highly preferred)
* Professional vocabulary and excellent communication skills, both oral and written
* Assertive and quick thinking
* Excellent schedule adherence and attendance
* Prior work-from-home call center experience (a plus!)
* Good computer skills
**Technical Requirements**
To ensure a seamless and efficient work experience, you will need to provide:
* Your own computer or laptop
* A high-speed internet connection (direct wired connection: minimum of 25 Mbps download and 10 Mbps upload of DSL, Fiber Optic, or Cable)
* Windows 10 Desktop or laptop, current on all security updates
* A high-quality noise-canceling wired USB headset
* A dual-screen setup, including a separate 19" monitor with a minimum resolution of 1280x1024
* A webcam
* Free space (5 GB)
* A processor speed of Dual Core @3 GHz or better (or Quad Core @2GHz or better)
* RAM of 8 GB
* Anti-virus software (full versions of Windows Defender or Essentials)
**Benefits and Perks**
As a valued member of our team, you will enjoy:
* Competitive hourly wages and up to an additional $736 per month commission opportunities
* Two base hourly pay raises during the first year of employment
* Limited Full-Time Opportunities Available
* 100% Paid Virtual Training, with no on-site training required
* Advancement opportunities in virtual leadership, training, quality, and workforce management roles
* No cold calling
* 401(k) Plan
* Medical, Dental, and Vision Insurance after only 90 days for Full-Time employees
* Free Satellite Radio service perks
* A $22 monthly internet stipend for those who qualify
**Work Environment and Culture**
arenaflex values flexibility, teamwork, and continuous learning, creating a dynamic and supportive work environment. Our remote team is dedicated to delivering exceptional customer experiences, and we are committed to providing the necessary tools and resources to ensure your success.
**How to Apply**
If you are a motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our team of remote professionals.
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