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Posted Apr 4, 2026

**Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity**

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At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits! **About arenaflex** arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development. **What We're Seeking** We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. As a Commercial Lines Insurance Customer Service Representative (CSR), you will be responsible for: * Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers. * Maintaining accurate and complete client records in the agency management system. * Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents. * Following up with carriers on policy processing, billing discrepancies, and documentation. * Responding to routine client requests including policy questions, billing inquiries, and documentation needs. * Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360). **Requirements** To become a Work-at-Home Vintage Expert at arenaflex, we require: * 25 years of full-time work experience * 10 most current years of Commercial Lines Property & Casualty insurance experience **Benefits of Becoming a Work-at-Home Vintage Expert** As a Work-at-Home Vintage Expert at arenaflex, you'll enjoy: * Health insurance based on eligibility * 401(k) with a 4% match * Retire from the office but not from work * Eliminate the office stress and the commute * Choose the work you would like to do now * Customize your schedule – full or part time * Utilize your years of insurance industry knowledge * Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself! **How to Get Started** Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly. **Compensation** The expected salary for this position is $24 - 25 per hour. **Location** This is a remote position, and you can work from the comfort of your own home. **Apply Now** Don't miss this opportunity to join arenaflex and start your new career as a Work-at-Home Vintage Expert. Apply now and take the first step towards a more balanced and fulfilling life. Why Choose arenaflex? * Flexible work schedule to suit your needs * Opportunity to utilize your years of insurance industry knowledge * Dynamic and supportive team environment * Comprehensive benefits package * Chance to make a difference in the insurance industry What Our Team Says About Working at arenaflex * "I love the flexibility and autonomy that comes with working at arenaflex. I can work from home and still be part of a dynamic team." * "The benefits package is amazing, and I feel valued and supported by the company." * "I've been able to utilize my years of insurance industry knowledge and make a real difference in the industry." Ready to Join Our Team? Apply now and take the first step towards a more balanced and fulfilling life. We can't wait to meet you!