Sun Life is a leading financial services company, dedicated to making life brighter for their clients. The Data Production Analyst will be responsible for handling reporting, file formatting, and entering member and plan level triggers with a focus on accuracy and efficiency, while collaborating with various teams to enhance productivity.
Responsibilities
- Format data files to load to Sun Life systems
- Request and manipulate reports
- Enter triggers and schedule jobs as requested by admin (and other internal partners)
- Manage workflow on rotation basis and handle inquiries
- Collaborate continuously with team members to identify and implement process improvements and best practices, in order to enhance efficiency and productivity
- Create documentation of business processes and provide training on new or enhanced processes when required
- Apply quality checking functions and adhere to the team workflow tracking processes
Skills
- Intermediate to advanced Excel skills (formulas, VLOOKUP and pivot tables) required
- Experience working with large sets of data entry or data manipulation
- Ability to work under pressure and meet quick turnaround times
- Collaborative, analytical and solutions-oriented
- Detail-oriented, time management and prioritizing skills
- Bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager outside Quebec
- Knowledge of investment products is an asset
- Knowledge of the Group Retirement Services business, products, and processes is an asset
- Experience with various technologies are assets (e.g., SQL, Jira, Tableau, VBA Coding, secure websites, etc.)
Benefits
- 15 days' vacation per year plus care days
- Flexible Benefits from the day you join to meet the needs of you and your family.
Company Overview
- Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives. It was founded in 1865, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.sunlife.com.vn/vn/.