Airgas is a leading U.S. supplier of industrial, medical and specialty gases. The Collections Specialist is responsible for maintaining a healthy accounts receivable portfolio by researching and resolving account issues to minimize bad debt write-offs.
Responsibilities
- Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency
- Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary
- Assist in resolving non-payment issues
- Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes
- Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management
- Maintain professional relationships with branch managers, account managers, and area sales managers
- Inform regional managers of issues when appropriate
Skills
- High School Diploma/GED required
- Demonstrated excellence in oral and written communication and interpersonal skills
- Ability to adapt communication style to various customer situations
- Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team
- Customer-focused behavior, including building positive relationships and understanding customer needs
- Ability to handle challenging situations diplomatically and professionally
- Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary
- Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel)
- Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency
- Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary
- Assist in resolving non-payment issues
- Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes
- Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management
- Maintain professional relationships with branch managers, account managers, and area sales managers
- Inform regional managers of issues when appropriate
- Associate's/Bachelor's degree preferred
- SAP experience preferred
Benefits
- Medical
- Dental
- Vision
- Life
- AD&D
- Short Term and Long Term Disability Insurance
- Vacation
- Sick
- Paid Holidays
- 401(k) Retirement Plan with company match
- Tuition Assistance
- Progressive parental leave package
- Generous paid time off for the birth or placement of children
- 401k plan with company matching funds
- Tuition reimbursement
- Discounted college tuition for employees’ dependents
- Airgas Scholarship Program
Company Overview
Airgas, an Air Liquide company, is a leading U.S. single-source supplier of gases, welding equipment and supplies, and safety products. It was founded in 1982, and is headquartered in Radnor, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://airgas.com/.Company H1B Sponsorship
Airgas has a track record of offering H1B sponsorships, with 7 in 2025, 8 in 2024, 12 in 2023, 10 in 2022, 8 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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