Job Description:
• Deliver prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims
• Complete field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments
• Partner with Field Claims Manager to ensure effective and efficient claims operations
• Accurately document, process and transmit loss information
• Provide overflow support to Compliance Department of quality control audits for Federal Crop Insurance Corporation (FCIC and Crop Hail)
• Build and maintain relationships with customers by providing timely and accurate policy service
• Coach claims adjusting team by supporting and mentoring team members
Requirements:
• Associate's Degree or equivalent combination of education and work experience
• 4 years relevant experience
• Crop Adjuster Proficiency Program (CAPP); must possess a valid Driver’s License
• Evaluate project outcomes through analyzing current state and desired future state
• Utilize effective communication channels for both external and internal customers
• Handle complex claims using a logical approach
• Provide adjusters detailed instructions for claim procedures and company policy
• Support implementation of company strategies
• High attention to detail
• Solve day-to-day problems, using critical thinking
• Train others on process and procedures
Benefits:
• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
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Apply Now