Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
As the Global Vice President of Communications, you will play a critical role in shaping and leading Airwallex’s global reputation and communication strategy. You will be a key member of the executive leadership team, reporting to the CEO. This position demands a strategic thinker, a compelling communicator, and a seasoned leader who can navigate the complexities of a rapidly expanding global fintech company.
Your role requires a keen understanding of our products and customers as a foundation to how we communicate, engage and build relationships with external stakeholders in the region, especially with the media community, research analysts, and other industry and community partners. You will also be representing Airwallex as a spokesperson. In addition, you will also be responsible for communicating to internal stakeholders and employees around the globe.
You will be expected to deliver tangible results from the objectives set and you will witness the impact you make when Airwallex becomes the #1 global fintech player across the globe.
Join us only if you’re ready to be part of a generational company, and make this your most fulfilling career step yet!
Responsibilities
Global Strategy Development - Lead the development, implementation, and continuous refinement of Airwallex’s global corporate affairs strategy, ensuring alignment with the company’s vision, mission and business objectives
Brand Positioning & External Engagement - Define and articulate Airwallex’s global brand positioning, and cultivate strong relationships with key external stakeholders, including media, investors, analysts, government officials, and industry influencers
Media Relations and Reputation Management Establish and nurture a robust network of media relationships across key markets, proactively managing Airwallex's reputation and ensuring consistent, positive messaging
Executive Communications and Thought Leadership Collaborate with the executive team to develop and execute a thought leadership program, positioning Airwallex as a leading voice in the fintech industry
Crisis Communications and Issues Management Develop and implement proactive crisis communication plans, ensuring preparedness and effective response to any potential reputational challenges
Internal Communications and Employee Engagement Partner with People & Talent team and other internal stakeholders to foster a culture of transparency, open communication, and employee engagement through effective internal communication strategies
Cross-Functional Collaboration Work seamlessly with global communications teams, product, marketing, and other internal stakeholders to amplify the impact of product launches, partnerships, and other strategic initiatives
Global Team Leadership Build, develop, and lead a high-performing global corporate affairs team, fostering a culture of collaboration, innovation, and results-orientation
Measurement and Reporting Establish and track key performance indicators (KPIs) to measure the effectiveness of communication and engagement efforts, providing regular reports and insights to the executive team
Investor Relation Relationships Lead our investor strategy, communicating our financial performance and strategic vision to the investment community as well as build strong relationships with key investors and analysts
What you will bring
15+ years of progressively senior experience in public relations, public policy, government affairs, media relations, corporate communications, or a related field, with a proven track record of leading global teams and initiatives
Demonstrated ability to develop and execute comprehensive communication strategies that support business objectives and enhance corporate reputation
Outstanding written and verbal communication abilities, with the ability to craft compelling narratives and engage diverse audiences
Confidence and gravitas to interact effectively with C-suite executives, board members, investors, and other high-level stakeholders
Deep understanding of diverse cultural and regulatory landscapes, with experience navigating international media relations and stakeholder engagement
Proven ability to build and lead high-performing teams, foster collaboration across functions, and inspire others to achieve ambitious goals
Strong analytical skills and a commitment to measuring and optimizing the impact of communication efforts
Ability to thrive in a fast-paced, dynamic environment, effectively managing multiple priorities and navigating complex challenges
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
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