Reporting to the Business Support Manager at GCC Philippines, this position is vital for ensuring the efficiency of the assigned leaders.
We are looking for a highly organised and proactive Virtual Assistant to support business leaders located in Australia. The ideal candidate will possess exceptional English proficiency and a proven history of assisting executives remotely, with a preference for those experienced in supporting Australian executives. This role demands superior calendar management and travel arrangement skills.
The ability to understand priority clients and accommodate last-minute changes, including travel re-arrangements, is crucial.
Responsibilities
- Comply with all role-specific HSE obligations (Safety): Ensure adherence to health, safety, and environmental regulations and guidelines.
- Calendar Management: Efficiently manage and coordinate the executives' schedules, ensuring all appointments and meetings are accurately logged and prioritised.
- Client Understanding: Develop a deep understanding of priority clients to ensure their needs are met promptly and effectively.
- Travel Arrangements: Organise and book travel plans, including flights, accommodations, meeting venues, and transportation, ensuring all details are meticulously planned.
- Email Management: Monitor and assist in managing the executives' email inboxes, responding to inquiries, flagging important messages, and ensuring timely follow-ups.
- Expense Assistance: Handle expense reports and reimbursements, ensuring all financial documentation is accurate and submitted on time.
- Presentation Preparation: Assist in preparing presentations, including creating slides, gathering relevant data, and ensuring the final product is polished and professional.
- Other Administrative Duties: Perform other administrative tasks as required to support the executives and ensure smooth operations.
Qualifications
- Minimum 3 years previous experience as a Virtual Assistant or in a similar role.
- Demonstrates excellent English communication skills, both written and verbal.
- Intermediate to advanced skill level across the Microsoft Office suite (Word, PowerPoint, Excel, and Outlook).
- Familiar with Office 365, including SharePoint and OneDrive for Business.
- Demonstrates strong organisational skills and the ability to multitask to always meet deadlines.
- Skilled in managing executives’ expectations and achieving positive outcomes in challenging environments.
- Excellent interpersonal skills.
- Self-starter with the ability to work independently.
- Recognises the highly dynamic nature of our business and is flexible in changing circumstances.