Markel is a Fortune 500 company that provides insurance and reinsurance services globally. The Sr. Underwriting Support Specialist will serve as a member of the Binding Property and Casualty underwriting team, providing essential administrative and operational support to underwriters and brokers, while ensuring quality customer service and compliance with company policies.
Responsibilities
- Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals. Prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review
- Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, accurately updating relevant records and communicating changes to clients and internal teams
- Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines
- Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter
- Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows
- Send market block notifications to producers following outlined protocols
- Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions
- Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards
- Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved
Skills
- Bachelor's degree preferred
- Excellent oral and written communication and organizational skills
- 1-2 years of relevant experience in underwriting support preferred
- Ability to multi-task in fast-paced environment
- Ability to work independently and within a team
- Ability to follow process and attention to details
- Willingness to work toward insurance designation. (AINS)
- Intermediate level of proficiency in Microsoft Office, especially Microsoft Word and Excel
- US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future
Benefits
- Multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays and floating holidays
- Parental leave
Company Overview
As the insurance operations within the Markel Group Inc. It was founded in 1930, and is headquartered in Glen Allen, Virginia, US, with a workforce of 1001-5000 employees. Its website is http://www.markel.com.
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