Join Our Team at Temple University
We are seeking a highly skilled and experienced Tuition Collections Manager to oversee the day-to-day operations of our university's tuition collection efforts. As a key member of our team, you will be responsible for ensuring the timely processing of incoming payments, supervising tuition collections staff, and providing high-level customer service for tuition collections activity.
Key Responsibilities:
- Oversee the day-to-day operations of the University tuition collection efforts and applicable reconciliations
- Ensure all tuition collection processes are completed in a timely and efficient manner
- Supervise tuition collections staff and ensure adherence to regulatory, University, and departmental processes
- Provide high-level customer service for tuition collections activity
- Perform other duties as assigned
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a reputable institution
- Hybrid work arrangement (on-campus and remote)
- Professional development and growth opportunities
Requirements:
- Bachelor's Degree in Business or Accounting
- At least three (3) years of collection and student loan experience
- Experience using MS Word, PowerPoint, and advanced knowledge of MS Excel
- Knowledge of the current FDPCA rules
- Supervisory experience
- Excellent verbal and written communication skills
- Ability to handle difficult customers in a calm and professional manner
Preferred Qualifications:
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please apply today. Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs.
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We Want to Hear From You!
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
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