About the position
The Technology Client Services Consultant is an integral part of Latham’s Technology & Information Services team. This role will be responsible for supporting the preparation and delivery of high-quality client-facing technology materials, while drafting, formatting, and refining technology-related content for client pitches, panels, RFPs, and capability statements. This role will be located in our Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities
• Supporting preparation of responses to client technology surveys and outside counsel guidelines
• Ensuring materials align with approved AI & Legal Innovation messaging and firm branding
• Standards
• Maintaining and updating the firm’s legal technology software catalog used for client inquiries and proposals
• Organizes and manages repositories of technology-related materials, templates, and standard responses
• Coordinating internal contributions to ensure timely completion of client-facing deliverables
• Tracking deadlines and managing workflow for technology-related pitch materials
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
Requirements
• Demonstrate excellent writing and editing skills, including the ability to present technical concepts in clear, structured, and accessible language
• Exhibit strong organizational and operational skills, with the ability to manage multiple deadlines in a fast-paced, client-driven environment
• Possess a demonstrated ability to synthesize input from multiple stakeholders into cohesive, high-quality materials
• A Bachelor’s degree or equivalent
• A minimum of two (2) years’ relevant experience
Nice-to-haves
• Law firm or professional service experiences experience, preferably
Benefits
• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff