Join arenaflex, a pioneering company that has been revolutionizing the way people experience coffee and community, as a Senior Manager on the Product - Partner and Customer Solutions, Business Strategy team. As a leader in this role, you will be instrumental in shaping the future of arenaflex's product strategy, driving innovation, and creating a seamless experience for customers and store partners.
**About arenaflex**
arenaflex is a company that has always been driven by a passion for connection and community. From its humble beginnings, arenaflex has been committed to creating a unique and welcoming experience for its customers and partners. With a focus on sustainability, innovation, and customer satisfaction, arenaflex has become a leader in the industry. As a Senior Manager on the Product - Partner and Customer Solutions, Business Strategy team, you will be part of a dynamic and collaborative environment that is dedicated to making a positive impact.
**Job Summary**
As a Senior Manager on the Product - Partner and Customer Solutions, Business Strategy team, you will be responsible for leading transformation by identifying opportunities, creating strategies, and developing learning plans aimed at improving the experience for customers and store partners. This role will focus on guiding packaging innovation that enhances food and beverage quality, delights customers, reduces store complexity, and cares for the planet. You will be a strategic thought leader, building the product strategy, articulating it in a simple and compelling narrative, defining the product roadmap with requirements, and driving alignment with cross-functional teams.
**Key Responsibilities**
* Be a strategic thought leader: build the product strategy, articulate it in a simple and compelling narrative, define the product roadmap with requirements, and drive alignment with cross-functional teams.
* Define opportunities: Collaborate with partners and team members to translate business questions into key problems to solve, set strategic priorities around desired outcomes, and develop hypotheses to guide research, development, and testing.
* Prioritize for impact: Understand what success looks like, define it, measure it, and deliver on it. Ability to be agile based on the priorities and shifts in the business.
* Collaborate and communicate: Skilled in managing complex and ambiguous initiatives, while bringing cross-functional teams along with you on the journey through collaboration and clear communication.
* Simplify and innovate: Critically analyze learnings, and develop recommendations backed by data and insights, to meet business requirements. This requires testing and iterative learning in an agile manner.
* Initiate action: Serve as a champion for our customers and partners through compelling storytelling to lead cross-functional teams to achieve ambitious goals, drive alignment with leaders, and influence successful execution of key initiatives.
**Essential Qualifications**
* Experience independently leading end-to-end product strategy, inclusive of product briefing, development, testing, reporting, and commercialization.
* Passion for sustainability, innovative packaging, and waste reduction.
* Proven ability to build and nurture strong cross-functional relationships.
* Skill for seeing the big picture, utilizing strategic approaches to translate highly complex business priorities into clear and compelling plans.
* Curiosity to understand linkages between data, insights, and outcomes.
* Persuasive communication and storytelling skills to drive organizational focus and influence action across a broad range of cross-functional and leadership audiences.
* Proficiency in Human Centered Design (HCD) principles.
* Ability to live arenaflex's mission and values by contributing to a welcoming team culture, acting as a positive role model for delivering meaningful results, and acting with courage.
**Preferred Qualifications**
* Experience in the food and beverage industry, with a focus on sustainability and innovative packaging.
* Proven track record of driving business growth and innovation through product strategy and development.
* Strong understanding of customer behavior and preferences, with the ability to translate this into actionable insights.
* Experience working with cross-functional teams, including R&D, Operations, Sourcing, Finance, Product Experience, and Sustainability.
**Skills and Competencies**
* Strategic thinking and planning.
* Collaboration and communication.
* Problem-solving and analytical skills.
* Ability to work in a fast-paced environment and adapt to changing priorities.
* Strong business acumen and understanding of the food and beverage industry.
* Proficiency in data analysis and interpretation.
* Experience with Human Centered Design (HCD) principles and methodologies.
**Career Growth Opportunities and Learning Benefits**
As a Senior Manager on the Product - Partner and Customer Solutions, Business Strategy team, you will have access to a range of career growth opportunities and learning benefits, including:
* Professional development programs and training opportunities.
* Mentorship and coaching from experienced leaders.
* Opportunities to work on high-impact projects and initiatives.
* Access to arenaflex's comprehensive benefits package, including medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
* Participation in arenaflex's 401(k) retirement plan with employer match.
* Access to arenaflex's discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
* Incentivized emergency savings and financial well-being tools.
* 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
* Student loan management resources and access to other educational opportunities.
**Work Environment and Company Culture**
arenaflex is committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that this enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
As a Senior Manager on the Product - Partner and Customer Solutions, Business Strategy team, you will be part of a dynamic and collaborative environment that is dedicated to making a positive impact. You will have the opportunity to work with a wide range of teams, including R&D, Operations, Sourcing, Finance, Product Experience, and Sustainability, to drive innovation and growth.
**Compensation, Perks, and Benefits**
arenaflex offers a comprehensive benefits package, including:
* Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
* Participation in arenaflex's 401(k) retirement plan with employer match.
* Access to arenaflex's discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
* Incentivized emergency savings and financial well-being tools.
* 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
* Student loan management resources and access to other educational opportunities.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.
**How to Apply**
If you are a motivated and experienced professional who is passionate about sustainability, innovation, and customer satisfaction, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a diverse and inclusive workplace that includes partners with diverse backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. arenaflex Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [redacted].