Introduction to arenaflex
At arenaflex, we believe that the true magic happens when the brightest minds come together, fueled by a passion for chemistry and a commitment to improving lives while preserving our planet's beauty for generations to come. As a leader in the industry, we're dedicated to developing groundbreaking solutions that enhance the way we live, work, travel, and play. With a diverse, global team of over 13,000 associates, we bring great minds together to push the limits of science and innovation for the benefit of our customers.
Job Overview
We're looking for a highly skilled and experienced Senior Customer Engineer to join our team, specializing in aerospace composite materials and manufacturing technologies. As a Senior Customer Engineer, you will be the principal technical interface with our customers, providing expert advice and support on material and process selections, and promoting arenaflex products and technologies. You will lead concept development activities, assess technology gaps, and provide guidance on future product and process development. If you're passionate about working with composite materials, have a strong understanding of the aerospace industry, and are committed to delivering exceptional customer service, we want to hear from you.
Key Responsibilities
- Develop and nurture new composite materials and manufacturing technologies aligned with market and customer needs
- Lead concept development activities for new opportunities, coupling material, process, and part design
- Act as the principal technical interface with customers, providing expert advice and support on material and process selections
- Assess technology gaps and provide guidance on future product and process development
- Promote arenaflex products and technologies, articulating value propositions to customers
- Advise on materials and process selections for new composite material applications
- Lead and support projects requiring material manufacturing, prototyping, and part builds
- Provide field technical support to major aerospace OEM and subcontractors for new and legacy programs
- Identify and lead resolution of material issues in aerospace composite shops, acting as the "Voice of the Customer" to liaise with the greater part of arenaflex
- Support simulation analysis and development for composite part manufacturing and structural performance
- Identify potential new applications for arenaflex products and support Account Managers in capturing new business
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree in a relevant Engineering or Material Science discipline (minimum)
- A Master's or PhD degree is a plus
- Knowledge of aerospace composite part fabrication
- Experience resolving product and process capability issues in composite part applications
- Minimum 5 years of demonstrated work experience in composites, including problem-solving, technical presentations, project management, relationship building, and identification of new opportunities
- Minimum 2 years of experience reviewing composite part designs/drawings for manufacturability and specification compliance
- Understanding of the aerospace industry, including OEMs, their suppliers, various programs, aerospace quality systems, composite testing requirements, statistical process control, and capability
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
- Experience working with thermoset prepregs, thermoplastics, adhesives, primers, and surfacing films
- Familiarity with processes including autoclave, out-of-autoclave, press-molding, and resin infusion
- Ability to support trade studies and provide recommendations on product options and selection based on customer parts and applications
- Experience with simulation analysis and development for composite part manufacturing and structural performance
Skills and Competencies
To excel in this role, you will need to possess:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
- Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork
- Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Ability to travel up to 25%, with some overnight stays required
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop in their careers. As a Senior Customer Engineer, you will have access to a range of training and development opportunities, including:
- Comprehensive training programs to help you develop your technical and soft skills
- Opportunities to work on complex and challenging projects, with the support of experienced colleagues and mentors
- Access to a range of online courses and resources, to help you stay up-to-date with the latest industry trends and developments
- Opportunities to attend industry conferences and events, to network with other professionals and stay informed about the latest developments in the field
Work Environment and Company Culture
At arenaflex, we're proud of our diverse and inclusive culture, and we're committed to creating a work environment that is supportive, collaborative, and respectful. As a Senior Customer Engineer, you will be part of a dynamic and talented team, with a strong focus on teamwork, innovation, and customer satisfaction. We offer a range of benefits and perks, including:
- A competitive salary and benefits package
- A range of health and wellness programs, to help you stay healthy and happy
- Opportunities to get involved in community outreach and volunteer programs, to give back to the community and make a positive impact
- A dynamic and supportive work environment, with a strong focus on collaboration and teamwork
Compensation, Perks, and Benefits
As a Senior Customer Engineer at arenaflex, you can expect a competitive salary and benefits package, with a range of perks and benefits to support your health, happiness, and career development. Some of the benefits we offer include:
- A base salary range of $90,880 to $113,600 per year, depending on experience and qualifications
- A range of bonus and incentive schemes, to recognize and reward your contributions and achievements
- 16 or more weeks of maternity/paternity and co-parenting leave, according to local regulations
- A comprehensive training platform, with access to a range of online courses and resources
- Free language courses, with 24 languages available
- Free well-being sessions, including physical and psychological support
Conclusion
If you're a motivated and experienced Senior Customer Engineer, with a passion for aerospace composite materials and manufacturing technologies, we want to hear from you. At arenaflex, we're committed to creating a work environment that is supportive, collaborative, and respectful, and we're dedicated to helping our employees grow and develop in their careers. With a range of benefits and perks, a competitive salary and benefits package, and opportunities to work on complex and challenging projects, this is a role that offers real opportunities for career growth and development. So why not apply today, and take the first step towards an exciting and rewarding career with arenaflex?
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