Salesforce AI Architect – Manufacturing & Biotech
Location: REMOTE in the US
Engagement: 6–12 months contract with possible extension
Overview
• We are seeking a Salesforce AI Architect with deep experience in Manufacturing environments, ideally within Biotech, Life Sciences, or regulated manufacturing, to lead the design and implementation of AI-driven Salesforce solutions.
• This is a high-visibility, hands-on architect role, partnering closely with executive stakeholders, product leaders, manufacturing operations, and data teams to embed AI, automation, and intelligence across Salesforce platforms. The role will play a critical part in driving operational efficiency, predictive insights, and scalable AI adoption across complex enterprise systems.
Key Responsibilities
Salesforce AI & Architecture Leadership
• Architect and deliver AI-enabled Salesforce solutions leveraging Einstein AI, Data Cloud, Agentforce, and predictive analytics
• Define end-to-end Salesforce AI architecture, ensuring scalability, security, and performance across enterprise systems
• Lead solution design across Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud in manufacturing contexts
Manufacturing & Biotech Use Cases
• Design AI use cases for demand forecasting, production planning, quality management, customer service optimization, and supply chain visibility
• Apply Salesforce AI capabilities to biotech and regulated manufacturing workflows, ensuring compliance with industry standards (GxP, FDA-aligned processes where applicable)
• Translate complex manufacturing data into actionable insights using Salesforce analytics and AI models
Data, Integration & Automation
• Integrate Salesforce with ERP, MES, PLM, and external data platforms (SAP, Oracle, legacy manufacturing systems, data lakes)
• Leverage Salesforce Data Cloud to unify structured and unstructured data for AI-driven decision making
• Guide intelligent automation using Flow, MuleSoft, and AI-assisted process orchestration
Stakeholder Engagement & Strategy
• Act as a trusted advisor to senior leadership and business stakeholders, articulating AI strategy, roadmap, and ROI
• Collaborate with product, data science, IT, and manufacturing teams to align AI solutions with business outcomes
• Lead architecture reviews, technical workshops, and executive-level design discussions
Required Qualifications
Salesforce & AI Expertise
• 8+ years of Salesforce experience, with architect-level responsibility
• Strong hands-on expertise with Salesforce Einstein AI, Data Cloud, Agentforce, and analytics
• Proven experience designing AI-driven and data-centric Salesforce architectures
Manufacturing & Biotech Experience
• Strong background in Manufacturing, with preference for Biotech, Life Sciences, or regulated industries
• Solid understanding of manufacturing operations, supply chain, quality, and compliance-driven processes
• Experience working with complex enterprise data ecosystems
Technical & Integration Skills
• Experience integrating Salesforce with ERP and manufacturing systems
• Strong knowledge of APIs, data modeling, identity/security, and enterprise integrations
• Familiarity with MuleSoft, ETL tools, and modern data platforms