UPS is looking for a highly driven and experienced Sales Account Lead to join our Service Parts Logistics team in a fully remote capacity. Based near or around San Jose, CA, this position is responsible for managing and expanding customer relationships, delivering value-driven logistics solutions, and supporting long-term growth strategies in the technology and service parts sectors.
As the Sales Account Lead – Service Parts Logistics, you will serve as the primary contact for a portfolio of key clients, driving end-to-end logistics solutions tailored to each customer’s supply chain needs. This role requires deep expertise in sales, customer engagement, and supply chain management, particularly in service parts logistics for high-tech or manufacturing industries.
You will analyze customer operations, identify performance gaps, and deliver strategic proposals that optimize cost, increase speed, and enhance service levels. Working in close collaboration with operations, marketing, and solution design teams, you'll play a crucial role in delivering impactful customer experiences. This is a remote position open to applicants within the United States, with preference given to those in or near San Jose, CA.
United Parcel Service (UPS) is a global leader in logistics, known for its reliable shipping, supply chain solutions, and innovative technology services. UPS operates in over 220 countries and is committed to excellence, sustainability, and inclusive culture. Our employees are empowered to build rewarding careers through professional growth, collaboration, and work-life flexibility—especially in our growing remote workforce.
Bachelor’s degree in business, logistics, or a related field (MBA preferred)
5+ years of B2B sales or account management experience, preferably in logistics or supply chain
Proven track record of managing key accounts and exceeding sales goals
Strong understanding of supply chain operations, especially service parts logistics
Excellent communication, negotiation, and client relationship skills
Experience with CRM platforms such as Salesforce
Authorized to work in the United States
Manage a portfolio of strategic client accounts within service parts logistics
Develop customized logistics solutions to meet customer supply chain needs
Build long-term relationships with executive-level clients
Identify new sales opportunities and contribute to proposal development
Collaborate with internal teams to ensure seamless service delivery
Track performance metrics and provide regular business reviews to customers
Drive customer retention, satisfaction, and revenue growth
Competitive base salary with performance-based incentives
Comprehensive medical, dental, and vision plans
401(k) with employer match
Generous PTO, holidays, and remote work support
Tuition reimbursement and career development resources
Inclusive culture with support for diverse backgrounds and flexible lifestyles
To apply, visit the official UPS careers site and search for remote opportunities. Submit your application with a tailored resume highlighting your experience in sales, logistics, and customer relationship management. Qualified applicants will be contacted for a virtual interview process.