Note: The job is a remote job and is open to candidates in USA. Cyber Focus AI is dedicated to helping cybersecurity professionals find new opportunities. They are seeking a Customer Service Representative to assist clients with hotel reservations and provide support throughout the booking process.
Responsibilities
- Assist clients in researching and booking hotel accommodations
- Provide accurate information about hotel options, pricing, and amenities
- Respond promptly and professionally to client inquiries via phone, email, or online messaging
- Maintain accurate records of client interactions, preferences, and reservations
- Stay current on travel trends, hotel offerings, and industry updates
Skills
- Excellent communication and customer service skills
- Friendly, professional demeanor with strong attention to detail
- Ability to work independently and manage tasks effectively
- Basic computer skills and reliable internet connection
- Interest in travel and helping clients plan exceptional hotel stays
- Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
- Flexible, remote work environment
- Comprehensive training and access to booking tools and industry resources
- Supportive team culture with mentorship opportunities
- Income-earning possibilities based on performance
- Access to exclusive travel discounts and industry perks
Company Overview
Cyber Focus AI is an innovative recruiting firm dedicated to connecting top cybersecurity professionals with leading companies worldwide. It was founded in 2024, and is headquartered in Miami, US, with a workforce of 2-10 employees. Its website is https://cyberfocusai.com.
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