Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking a Data Analytics Manager to execute business objectives with data and ensure alignment with the company's vision. The role involves managing a team to support analytics, reporting, and data governance activities, specifically focusing on Cost of Care Reporting and related functions.
Responsibilities
• Manage a team of 6-7+ individuals supporting the analytics, reporting and data governance activity for work related to Cost of Care Reporting, including Ideation support, Hotspot/Trend Analysis, Dashboard and Report management, Specialty/Member/Provider/Other Detail Reporting and Business Care Support. Manage a team with a focus on the development of analytics capabilities across the company, including self-service capabilities through technology implementation, best practices and training. Ensure team members serve as a trusted advisor to clients on analytics and data. Support items like AI implementations, partnerships with our IT/Data Management teams, vendor support (ex: Milliman MedInsights) and other related functions
• Interpret statistical analyses and help clients derive meaning from them
• Develop and deliver presentations and reports of analytic findings
• Develop hypotheses and research questions to address clients' needs. Conduct a wide range of quantitative, qualitative, and mixed-methods analyses to answer clients' research questions
• Develop analytic frameworks and select appropriate analytic methods to answer clients' research questions
• Partner with stakeholders to understand data requirements and with internal and/or external resources to develop tools and services such as segmentation, modeling, dashboard development, decision aids, and business case analysis to support the organization
• Uses multiple data sets to create reports and data presentations, and eventually creating data dashboards, for leadership and managerial use
Skills
• Bachelor's Degree in Computer Science, Information Systems or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• 5 years Progressive experience relating to data analytics/data analysis
• 1 year Supervisory experience or demonstrated progressive experience
• Strong quantitative and qualitative skills
• Knowledge and understanding of analytical tools, such as SAS, Excel, SQL
• Excellent communication skills both written and verbal
• Ability to train others
• Master's Degree
• Conceptual data and cloud architecture - understands major native data components in Azure and/or AWS and their relationships and use cases
• Mastery of relational database theory including SQL and at least one major RDBMS. Well versed in Big Data scenarios and applications
• Experience with multiple analytics delivery tools, methods, and platforms including PowerBI and/or Tableau
• Understanding of Advanced Analytics use cases and the applications of AI/ML for predictive analytics
• Experience in building and managing high-performing analytics teams that can deliver work consistently and transparently to our business partners, both internal and external
• Prior healthcare analytics experience is a must
• Data Management Certified Analytics Professional (CAP) OR Data Management MapR Certified Data Analyst
Benefits
• Comprehensive benefits package
• Various incentive programs/plans
• 401k contribution programs/plans
Company Overview
• CareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is https://individual.carefirst.com.