Note: The job is a remote job and is open to candidates in USA. 7Seventy Recruiting is looking for a Customer Success Manager to join their customer success team and support customers adopting a cloud cost visibility and optimization platform. The role involves guiding customers through onboarding, training, and renewals while advocating for their needs internally.
Responsibilities
• Deliver onboarding and training sessions to new customers
• Serve as the primary point of contact via email, Slack, and Zoom
• Conduct regular check-ins to gather feedback and ensure value realization
• Advocate for customer needs and feature requests across internal teams
• Support subscription renewals and long-term customer retention
• Develop strong relationships with technical stakeholders, including engineering and infrastructure leaders
Skills
• 2+ years of experience in Customer Success or Technical Account Management within a B2B SaaS or technology company
• Strong communication skills with the ability to engage technical audiences such as CTOs, VPs of Engineering, and DevOps teams
• Experience managing a portfolio of customers from small businesses to enterprise accounts
• High emotional intelligence and a customer-first mindset
• Excellent attention to detail and follow-through
• Candidates must be based in the United States and authorized to work in the U.S
• Experience with cloud infrastructure (AWS, Azure, or GCP)
• Background in monitoring, observability, or cost optimization tools
• Experience working with financial or data visualization products
Benefits
• Equity
• Medical
• Dental
• Vision coverage
• A 401(k) plan
• Education stipends
Company Overview
• It was founded in undefined, and is headquartered in Vancouver, British Columbia, CA, with a workforce of 2-10 employees. Its website is https://7seventy.net/.
Apply Now
Apply Now