Note: The job is a remote job and is open to candidates in USA. Trava Health is transforming healthcare by prioritizing patient-focused telehealth services. They are seeking a full-time remote Customer Service Representative dedicated to ensuring exceptional customer experiences through effective communication and support. Responsibilities Respond to customer inquiries via multiple communication channels Resolve issues Provide product and service information with professionalism Assist in managing customer accounts Document interactions Collaborate with team members to improve overall satisfaction Skills Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction Ability to enhance Customer Experience through clear communication and personalized service Strong interpersonal, problem-solving, and active listening skills Experience with CRM software and related customer tracking tools Ability to work independently in a remote environment and manage time effectively High school diploma or equivalent Additional education or certifications in customer relations Previous experience in healthcare or telehealth Company Overview At Trava Health, our goal is to revolutionizing healthcare through patient-focused telehealth. It was founded in 2024, and is headquartered in Houston, Texas, US, with a workforce of 11-50 employees. Its website is