Remote CSR and Enrollment - Health Care Licensing Opportunity

Job Title: Customer Service Representative (CSR) – Enrollment & Licensing Support Location: Remote (U.S. Based – All States Welcome) Job Type: Full-Time / Contract / Temp-to-Hire Industry: Healthcare Administration / Licensing Support Compensation: $18 – $24/hour (based on experience) Start Date: Immediate Openings Available Job Summary: We are hiring Remote Customer Service Representatives to support healthcare professional enrollment and licensing processes across the U.S. This is a great opportunity to work in the healthcare back-office space assisting nurses, physicians, and allied health workers with their documentation, application tracking, and state license support. Key Responsibilities: • Handle inbound/outbound calls, emails, and chats related to healthcare provider enrollment and licensing status • Assist applicants in completing state board or credentialing paperwork • Review submitted forms for completeness and escalate missing information • Maintain accurate records using CRM and applicant tracking systems • Coordinate with internal teams and licensing authorities as needed • Deliver a professional, empathetic, and patient-centered customer experience Eligibility & Requirements: • Education: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred • Experience: • 1+ year of customer service, call center, or healthcare admin experience preferred • Prior experience with provider credentialing or state licensure is a plus • Skills: • Strong communication (verbal & written) • Detail-oriented with ability to manage multiple records • Familiarity with MS Office, Google Workspace, and CRM platforms • Equipment: Must have a reliable computer, headset, and internet connection Work Hours: • Monday to Friday (no weekends) • Standard 8-hour shifts (between 8 AM – 6 PM, depending on time zone) • Some flexibility available for part-time roles Perks & Benefits: • 100% remote work – no commuting • Weekly or bi-weekly pay (W2 or 1099 depending on role) • Training provided – learn about state licensing processes • Opportunity to transition into long-term healthcare admin roles • Supportive virtual team environment Ideal For Candidates Who Are: • Looking to enter or transition into the healthcare support field • Detail-oriented and process-driven • Comfortable working independently and remotely • Passionate about helping professionals navigate complex systems How to Apply: Send your resume and a brief cover letter highlighting relevant experience to us.