[Remote] Copy of Optical Learning Experience Designer

Note: The job is a remote job and is open to candidates in USA. Optical Training Institute (OTI) is hiring an Optical Learning Experience Designer to create training that drives skill development and measurable on-the-job performance for optical practices. The role involves designing engaging course content, producing multimedia learning, reviewing content for quality, and supporting learners and practice teams. Responsibilities • Design engaging course content • Leverage OTI’s content library and author network to create training that drives skill development and measurable performance improvement for practices • Edit and refine course structure to be clear, concise, and job-realistic, using practical examples engaging elements and realistic training scenarios • Transform static content into interactive learning (decision points, branching scenarios, troubleshooting flows, “what would you do next?” practice) • Ensure learning is mobile-friendly and easy to complete in short sessions • Write and record new course material • Write and record new content when gaps exist in current programs or when technology changes • Produce multimedia learning: short videos, webinars, podcasts, and micro-lessons with scripts, run-of-show plans, and lesson outlines • Build roleplays, scenario banks, and quick job aids that support on-the-job execution • Review content to maintain quality and consistency • Review and improve content from authors and SMEs for technical accuracy, clarity, and consistent instructional voice • Use learner and customer feedback to clarify common confusion points and continuously raise the quality bar • Help strengthen OTI templates, standards, and repeatable production systems • Support learners and practice teams • Answer content and course-experience questions; troubleshoot common learning issues and escalate technical items when needed • Identify patterns from support interactions to inform course priorities and platform/product improvements Skills • Experience teaching optics at the college level or leading optical training in a professional role (or equivalent adult/professional education) • Significant hands-on optical experience, including dispensing and practical application of optical concepts • Experience building and leading training programs (in an academic, retail, or multi-location environment) • Strong writing skills with the ability to make complex topics clear, practical, and learner-friendly • Comfort working directly with customers/learners and handling a portion of customer support responsibilities • Organized, detail-oriented, and able to own outcomes in a fast-paced environment • Learner-obsessed and committed to delivering value through education • High standards for accuracy, clarity, and 'real-world usefulness.' • Strong communicator and relationship builder with high EQ • Growth-minded and energized by improving systems and processes • Operates with integrity, accountability, and professionalism • Excited to contribute to a growing, mission-driven organization • ABO Master or Advanced certification strongly preferred Company Overview • Optical Training Institute offers ABO-NCLE approved continuing education and exam prep courses for opticians. It was founded in 1989, and is headquartered in Atlanta, Georgia, USA, with a workforce of 11-50 employees. Its website is https://opticaltraining.com.