[Remote] Business Relationship Manager (Remote)

Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking an IT Business Relationship Manager who will act as a trusted advisor and advocate for Information Technology capabilities. The role involves interfacing with business areas to support process efficiencies, technology enhancements, and strategic initiatives, while ensuring alignment with corporate strategy and IT roadmap. Responsibilities • Ensure delivery of technology value to the business by nurturing high level long term relationships, sensing business ideas and promoting the value of IT in delivering business solutions • Measure, track, and report on value realization, performance metrics, and customer satisfaction relative to technology projects delivered • Develop an understanding of the business from financial, administrative, and operational views both internally and externally, and ensure IT resources and technology are selected/implemented that support short and long term business goals • Partner with and provide direction to Business Process Analysts to deliver idea analysis artifacts and provide information to complete reporting and communication dashboards • Continual improvement of the BRM Team's playbook, standards, templates, and best practices for both the Business Relationship Manager and Business Process Analyst roles • Report on ideas and inflight Business Relationship Management initiatives to management Skills • Bachelor's Degree in Information Technology, Engineering, Business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience • 10 years progressive experience to include business/system analysis, program/project management, or related advisory or delivery experience with demonstrated delivery of complex initiatives in matrix and cross functional working environments and teams • Understand business goals and priorities • Maintains excellent knowledge of how the business functions • Follows evolving market, industry and consumer trends • Is able to build relationships at all levels in the organization up to and including executive leadership • Technology generalist, demonstrating mastery in specialized areas • Able to scan and understand technology trends and major vendors to support business capabilities • Identifies business implications of new technologies • Effective communication of complex ideas both verbal and written • Exceptional facilitation and organizational skills • Excellent relationship management skills • Significant experience with MS Office (Excel, PowerPoint, Word) • Strong analytic skills utilizing tools such as Power BI, Excel, etc • Must be eligible to work in the U.S. without Sponsorship • 3+ years of prior consulting or professional services experience • Certified Business Relationship Manager-CBRM Preferred Benefits • Comprehensive benefits package • Various incentive programs/plans • 401k contribution programs/plans Company Overview • CareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is https://individual.carefirst.com. Apply Now Apply Now