[Remote] Business Process Consultant, SmartRecruiters Solution

Note: The job is a remote job and is open to candidates in USA. SAP is a leading company that helps the world run better by providing innovative business solutions. As a SmartRecruiters Business Process Senior Consultant, you will serve as a trusted advisor to enterprise customers, guiding them through the design, delivery, and adoption of SmartRecruiters solutions while driving measurable outcomes in talent acquisition processes. Responsibilities • Act as a strategic advisor to customers, aligning their talent acquisition vision with SmartRecruiters' solutions and best practices • Lead end-to-end SmartRecruiters implementations, from discovery and design through deployment and adoption • Design and optimize industry-specific business processes, driving innovation and measurable business impact • Translate business requirements into solution architectures, including integrations and enterprise IT alignment • Champion transformation initiatives and provide thought leadership on modern recruiting, digital adoption, and the Intelligent Enterprise • Oversee complex client engagements, managing scope, risks, timelines, and dependencies • Ensure high-quality, on-time delivery through strong governance, communication, and stakeholder alignment • Serve as engagement lead, project lead, or sub-project lead as needed, guiding cross-functional delivery teams • Validate customer success criteria and align adoption strategies to business outcomes • Analyze usage data, KPIs, and insights to drive optimization, adoption, and long-term value realization • Partner with Customer Success teams to develop account strategies that support renewals and long-term retention • Advocate for customers internally, collaborating with Product, Engineering, and Support to remove adoption barriers • Support pre-sales efforts, including solution reviews, feasibility assessments, and executive workshops • Present insights and recommendations to senior customer stakeholders, influencing strategic decisions • Provide expert guidance on career sites, employer branding, web design, and user experience best practices • Mentor and coach partner consultants and internal teams to ensure consistency, quality, and best-practice delivery • Design and facilitate customer workshops, training sessions, and adoption events • Contribute to the evolution of SmartRecruiters’ services portfolio by creating reusable frameworks, templates, and methodologies Skills • 5+ years delivering or leading SmartRecruiters implementations or comparable enterprise SaaS solutions in a client-facing consulting role • Proven ability to lead complex engagements; project management certifications (PMI, Six Sigma, or similar) are a plus • Strong background in business process design, transformation, and IT architecture (Signavio experience preferred) • Ability to quickly understand technical concepts and apply them in enterprise environments • Solid experience in change management, transformation programs, or strategy consulting • Demonstrated success building trusted relationships with executive stakeholders and partners • Clear, confident communicator with experience presenting to senior business and technical audiences • Passion for developing others and raising the bar on delivery excellence • Data-driven problem solver with the ability to turn insights into action • Understanding of talent acquisition, HR technology, and evolving industry trends • Familiarity with career site UX, employer branding, and web best practices Benefits • SAP North America Benefits Company Overview • SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It was founded in 1972, and is headquartered in Walldorf, Baden-Wurttemberg, DEU, with a workforce of 10001+ employees. Its website is https://www.sap.com. Apply Now Apply Now