Note: The job is a remote job and is open to candidates in USA. BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. As a Business Development Associate, you will support the sales team by responding to customer inquiries and contributing to business growth strategies.
Responsibilities
- Use sales enablement tools and reports for prospecting
- Following the direction of the Regional Director - respond and adapt to territory and market strategies including supporting specific territories for new customer acquisition and working closely with specific business development managers
- Work closely with Business Development Managers on prospecting strategies and take on some accounts or opportunities as the primary POC in consultation with the Regional Director
- Utilize Salesforce CRM or similar tools track their customer interactions, manage leads, and forecast sales pipeline activity
- Respond promptly and professionally to inquiries from a variety of channels, providing accurate product information, and pricing, as needed
- Identify cross-selling and upselling opportunities for additional products or services. Prepare and send quotes for standard products, liaise with internal departments for quotes for non-standard products
- Collaborate with sales leaders to create presentations to educate customers on the features, benefits, and applications of BioIVT's products and services
- Act as primary coordinator and POC for all regional sales client educational events
- Attend trade shows, conferences, and other industry events to network with potential customers and promote BioIVT's brand and offerings as needed
Skills
- Proven work experience as a sales support specialist or customer support associate
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of best in class customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus
- Willingness to travel occasionally for customer meetings and industry events
Benefits
- Medical
- Dental
- Vision
- Short-term/long-term disability
- Life insurance
- Hospital indemnity and accident insurance
- Generous retirement plan with a company match
- Competitive time-off policies
- Collaborative environment that promotes growth from within
- Company-sponsored events for the entire team
Company Overview
BioIVT is a worldwide provider of biological and in vitro products to pharmaceutical and biotechnology organizations It was founded in 1981, and is headquartered in Westbury, New York, USA, with a workforce of 501-1000 employees. Its website is https://bioivt.com.
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