Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. The Presentation Associate position is responsible for providing presentation services for clients, including designing and editing presentation materials while ensuring quality and timely delivery.
Responsibilities
- Utilize appropriate logs and/or tracking software for all presentation work
- Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
- Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
- Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform Quality Assurance on own work and/or work of others, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
Skills
- High school diploma or equivalent
- Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
- Strong attention to detail; able to work on multiple projects simultaneously
- Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance
- Other voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer/partner discounts
Company Overview
- RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 92% of the Fortune 100. It was founded in 1864, and is headquartered in Chicago, Illinois, US, with a workforce of 10001+ employees. Its website is http://www.rrd.com.