Polish Speaking Customer Service for Healthcare Industry Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals looking to make a difference in people's lives by providing exceptional service and support to Polish-speaking clients navigating healthcare services. Responsibilities - Deliver high-quality customer service to Polish-speaking clients through phone, email, and chat, addressing inquiries related to healthcare services and products. - Assist clients with appointment scheduling, insurance inquiries, and general healthcare questions. - Provide accurate information about healthcare options and resources available to clients. - Handle customer complaints and feedback in a professional manner, ensuring a high level of client satisfaction. - Collaborate with healthcare professionals and internal teams to resolve issues and enhance the client experience. - Maintain up-to-date knowledge of healthcare policies and procedures to assist clients effectively. - Document all client interactions and maintain thorough records for compliance and reporting. - Fluency in Polish and English, both written and spoken. - Experience in customer service, preferably in the healthcare or related industry. - Strong communication and interpersonal skills. - Ability to handle sensitive information with care and maintain client confidentiality. - Familiarity with healthcare services and terminology is a plus. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with strong organizational and multitasking skills. -   Private Health Insurance  - Training & Development  -  Performance Bonus   - 2 Extra Salaries Per Year Fully Paid Training   - Fully Paid Relocation Package ( flight, transfer and hotel )    - Free Greek Lessons, discounts and other perks Please mention the word **SATISFYING** and tag RNzYuNjYuOTkuMTYx when applying to show you read the job post completely (#RNzYuNjYuOTkuMTYx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.