Job Description:
• Lead employee and contractor onboarding and offboarding from start to finish, including checklist management, documentation, approvals, communications, and coordination across internal stakeholders.
• Partner with IT to ensure laptops, accounts, permissions, and core systems access are set up and removed accurately and on time.
• Work with hiring managers to coordinate first-day and first-week activities, ensuring each new team member has a thoughtful, organized start and knows where to go for support.
• Work with our vendor to ship swag to new employees during their first week.
• Serve as a responsive and helpful guide for employees and contractors during key lifecycle moments, answering questions, following up quickly, and creating a positive experience.
• Own the monthly employee newsletter, town hall coordination, company calendar invitations, and other recurring people communications that help information flow transparently across the company.
• Highlight wins, milestones, and moments of appreciation in ways that strengthen connection and visibility for a distributed team.
• Lead and support recurring people operations processes such as payroll & 401(k) administration support, benefits enrollment, PTO tracking, time tracking, and related documentation.
• Maintain organized records, track deadlines, and help ensure people processes are completed accurately, consistently, and in line with internal requirements.
• Support the People Operations team and hiring managers with recruitment activities such as drafting job postings, screening applications, scheduling and organizing interviews, and keeping candidates moving through the process.
• Collaborate effectively with managers and team leads to troubleshoot issues, close operational gaps, and keep people-related workstreams running smoothly during the leave coverage period.
• Pitch in on the wide range of work that naturally comes with a People & Talent function, including documentation updates, reporting, process improvements, ad hoc employee requests, and special projects as needed.
Requirements:
• Demonstrable experience as an HR generalist, coordinator, or equivalent position.
• Bonus points for experience in a fully remote, small-medium sized business.
• Strong attention to detail and an ability to manage multiple recurring processes, deadlines, and handoffs without losing accuracy.
• Clear, thoughtful written and verbal communication skills, with the judgment to handle employee-facing communication professionally and warmly.
• A passion for creating an exceptional experience for our employees, contractors, candidates and partners.
• Comfort working across distributed teams, coordinating asynchronously when needed, and keeping people informed without creating confusion or delays.
• Able to step into a time-bound contract role, ramp quickly, and operate with a high degree of ownership from April through August.
• We use Rippling, Monday and Slack as our primary tools in the People Ops team. Experience with these tools is preferred, although not required if you’re comfortable in similar platforms and keen to learn quickly.
Benefits:
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