About the position
Responsibilities
• Post payments and transactions according to Explanation of Benefits (EOB) provided by insurance companies.
• Post contractual adjustments and patient responsibility amounts according to payor guidelines.
• Post correspondence mail to ensure proper actions are taken by appropriate departments.
• Contact insurance carriers to request EOBs as necessary.
• Report issues that impact invoice processing accuracy.
• Manage Automated Exchanges that may require manual intervention.
• Report discrepancies that can be corrected by revising automated logic.
• Post batches and balance to the correct check amount, ensuring accuracy in all transactions.
• Post payments to individual invoices matching patient date of service to payment EOBs received.
• Post rejections listed on payment EOBs.
• Post payments with no identification to unapplied accounts with proper backup information.
• Complete deposit batch logs and maintain all policy and procedures.
• Participate in department meetings and manage workload to meet turnaround times.
• Assist team members with their batches to ensure departmental targets are met.
• Consult with supervisor for unusual circumstances requiring further assistance.
Requirements
• Insurance/patient payment posting experience required.
• Excellent computer skills, including proficiency in Microsoft Office.
• Ability to handle a variety of tasks in a fast-paced environment.
• Knowledge of IDX and GE Centricity is a plus.
• Excellent problem-solving, communication, organizational, and time management skills.
Benefits
• Benefit eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment.
• 401K program with discretionary matching funds available.
• Generous personal time off.
• Eight paid holidays per year.
• Quarterly incentive plans.
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