Title: IND Passenger Service Agent
Location: Indianapolis United States
Job Category: Customer Service
Requisition Number: INDPA021091
Part-Time
On-site
Job Details
Description
Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! We are looking for Part Time Passenger Service Agents to join our team.
$18 hr
Part-time schedule up to 24 hrs. week
YOU MUST HAVE OPEN AVAILABILITY, This includes weekends, this is required.
Flight benefits with Alaska Airlines
Uniforms Provided
Must be able to travel to Seattle, Washington for 9 consecutive days of training if selected for Alaska Airlines
shift: Open Availability
Key Responsibilities
Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
Interpret identification labels along with baggage and cargo routing tags
Host self-service kiosks
Ensure that all work areas are organized
Keep a positive attitude while offering assistance
Ensure the safe and secure operations
Comfortable lifting/moving up to 70lbs of cargo and baggage
Some bending, stretching, pushing & pulling
Perform other duties as assigned
Qualifications
Must be at least 18 years of age
Must pass pre-employment drug screen
Ability to proficiently read, write and speak English
Must be comfortable lifting 70lbs
Must be able to stand for long periods of time at the ticket counter and gate check-in areas
Must pass FBI background check and obtain US Customs seal
Must be available and flexible to work variable shifts including weekends and holidays
Prior Customer Service Experience Strongly Preferred
Intermediate Computer Skills Required
Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Benefits
Advancement Opportunities to Lead and Supervisor
Three Health Plans through Meritain Health that offer a variety of coverage
Two Dental Plans through Delta Dental
Vision Insurance Plan through Met Life Vision
Accident Coverage Plan
Critical Illness Coverage Plan
Hospital Indemnity Coverage Plan
Company Paid Employee Basic Life and AD&D Insurance $20,000.
Voluntary Life and AD&D Insurance
Voluntary Short-Term and Long-Term Disability Insurance
401K Savings Plan
Employee Assistance Program
Prepaid Legal Coverage Plan
Identity Theft Protection Plan
Pet Discount Coverage and Pet Insurance Plan
Qualifications
Behaviors
Required
Team Player
: Works well as a member of a group
Enthusiastic
: Shows intense and eager enjoyment and interest
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Growth Opportunities
: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter
: Inspired to perform without outside help
Education
Required
High School or better.
Licenses & Certifications
Required
EMPLOYEE BADGE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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