Imagine being part of a dynamic team that empowers recreational and leisure organizations to thrive through innovative software solutions. At blithequark, we are passionate about providing top-notch support to our customers, ensuring they have an exceptional experience with our products. As a leader in the SaaS industry, we focus on organizational management, administration, and payment processing, making us an ideal place for individuals who are eager to make a difference. Our Rec & Leisure business line is dedicated to helping studios offer online registration, tuition calculation, and payment options for parents of their dance students, and we are now seeking a highly skilled and enthusiastic Part Time Customer Support Representative to join our team.
This part-time role, requiring 20-29 hours per week, will be the backbone of our customer support team, providing expert assistance to our clients. The ideal candidate will be a self-motivated, detail-oriented individual with a passion for troubleshooting software issues and delivering outstanding customer service. With a flexible schedule that includes required workdays on Tuesdays and Wednesdays, and shifts between 9am and 5pm ET, Monday through Friday, this position offers a unique opportunity for those looking to balance work and personal life. Please note that this is a temporary position expected to conclude on September 30, 2025.
To excel in this role, you will need to possess strong customer service and analytical skills, with the ability to diagnose and explain complex solutions to both technical and non-technical audiences. Proficiency in Microsoft Office Suite or related software is essential, along with excellent communication and time management skills. A flexible work schedule, including the ability to work on weekends as needed, and a proven track record of outstanding performance and achieving goals, are also crucial for this position.
While previous experience in the SaaS or payments industry is preferred, it is not mandatory. What is most important is your passion for delivering exceptional customer service, your ability to learn quickly, and your enthusiasm for working in a dynamic and changing environment. Knowledge and passion for the dance industry are also a plus, as you will be working closely with dance studios and their communities.
At blithequark, we are committed to the growth and development of our team members. As a Part Time Customer Support Representative, you will have the opportunity to learn and grow with our company, developing your skills in customer service, software troubleshooting, and team collaboration. Our dynamic and supportive work environment encourages innovation, creativity, and professional development, making it an ideal place to build your career.
blithequark prides itself on its inclusive, diverse, and authentic workplace culture. We believe in fostering an environment where everyone feels valued, respected, and empowered to contribute their best work. Our team is united by a shared passion for delivering exceptional customer service and making a positive impact on the communities we serve. By joining our team, you will become part of a vibrant and dedicated group of professionals who are passionate about what they do.
We offer a competitive hourly rate of $20/hr for this part-time position. Additionally, as a valued member of our team, you will have access to a comprehensive benefits program, including medical, dental, and vision insurance options, 100% employer-paid short and long-term disability, basic life insurance, a 401K option with a 100% company match, and flexible paid personal/vacation time. We also celebrate our team's successes and prioritize work-life balance, offering 10 sick days annually, 10 company-paid holidays, and 6 weeks of paid parental leave.
If you are a motivated and customer-focused individual looking for a challenging and rewarding part-time opportunity, we encourage you to apply for the Part Time Customer Support Representative role at blithequark. Even if you don't meet every single requirement, we welcome applications from diverse candidates who are passionate about delivering exceptional customer service and contributing to the success of our team. Join us in our mission to empower recreational and leisure organizations through innovative software solutions and exceptional customer support. Apply today and become part of a dynamic team that values inclusivity, diversity, and excellence in everything we do.
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