Job Description:
• Review the case records: medical records, pictures, police reports, income statements, etc.
• Analyze records to come to proper demand for settlement.
• Write demand letters and other correspondence.
• Make calls to adjusters to negotiate claims.
• Communicate to the client while providing exceptional customer service.
• Updating clients regularly as to the status of their case.
• Process the necessary paperwork to accept settlement: release, negotiation, and satisfaction of medical liens, and the distribution of funds.
• Prioritize work based on a case list.
• Respond to emails, calendars, etc.
• Update Litify (Sales Force) case management.
Requirements:
• Experience with the insurance claims process in general (claims adjuster/settlement analyst) is a strong preference.
• Ability to read and understand medical records.
• Ability to build quality arguments via writing and verbal communication.
• Ability to analyze reports/records and make accurate conclusions based on these reports.
• Ability to focus in depth on each case while handling multiple cases throughout the day.
• Ability to organize and prioritize an extensive case load.
• Excellent communication skills: verbal and written communication.
• Attention to detail.
• Self-direction, process oriented.
• Experience in documentation, review, and analysis of electronic documents.
• Comfortable with technology, especially around case, customer, and project management.
• Bachelor’s degree is preferred.
• 5+ years of prelitigation/paralegal/legal or insurance case management experience.
Benefits:
• Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role.
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