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About arenaflex
arenaflex is a nationally recognized leader in the health‑care ecosystem, dedicated to transforming the well‑being of millions of members across the United States. With a mission to improve community health one person at a time, arenaflex blends cutting‑edge technology, compassionate care delivery, and a culture of continuous improvement. As a diversified organization, we offer a dynamic workplace that welcomes fresh perspectives, encourages flexibility, and rewards dedication. Our flagship facilities are located throughout the country, and our flagship office in Farmington, MO, serves as a hub for critical operational teams that keep our health‑care network running smoothly.
Why This Role Matters
The Operations Intake Coordinator I – Data Entry Specialist is a pivotal member of the Data Entry Team. In this position, you will be the first line of defense for ensuring that every document, form, and piece of medical information entering the system is captured accurately, processed efficiently, and delivered to the right stakeholders on time. Your work directly supports the care teams who rely on precise data to make life‑changing decisions for our 28 million members.
Key Responsibilities
- Receive, sort, and prioritize all incoming and outgoing documents, ensuring timely distribution across departments.
- Enter, photocopy, scan, and digitally archive inter‑office correspondence using the designated workflow system.
- Maintain meticulous records, filing structures, and processing documentation to support audit trails and compliance requirements.
- Extract and input pertinent medical information from source documents into arenaflex’s proprietary software platforms, verifying accuracy and completeness.
- Conduct data validation and perform corrective actions, including flagging erroneous entries, initiating rescans, and communicating findings to requestors.
- Update and manage tasks within WorkFront or comparable project‑management tools to reflect real‑time status and progress.
- Collaborate independently with minimal supervision while adhering to strict deadlines and production standards.
- Assist teammates—whether in‑office or remote—by reallocating workload, cross‑training, and supporting business‑driven priorities.
- Partner with other functional departments on cross‑functional initiatives, ensuring seamless data flow across the organization.
- Perform incident investigations, document root causes, and propose process improvements to reduce future errors.
- Engage in additional duties as assigned, such as participating in special projects, contributing to continuous‑improvement teams, and supporting peak‑season workloads.
Essential Qualifications
- High school diploma or equivalent; additional post‑secondary education is a plus.
- Demonstrated experience in a high‑volume production or data‑entry environment, preferably within health‑care or related regulated industries.
- Proven ability to handle confidential and sensitive information with the highest level of discretion.
- Physical capability to lift up to 40 lb intermittently and stand for periods of time as required by the role.
- Flexibility to work varied shifts—including daytime, evening, overnight, weekends, and holidays—based on business needs.
- Strong attention to detail, exceptional organizational skills, and a commitment to meeting quality benchmarks.
Preferred Qualifications & Skills
- Experience with electronic health record (EHR) systems, document‑management platforms, or specialized health‑care workflow tools.
- Familiarity with HIPAA regulations and other data‑privacy standards.
- Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn new software quickly.
- Excellent written and verbal communication skills for interacting with internal teams and external partners.
- Demonstrated problem‑solving abilities, especially in high‑pressure, deadline‑driven environments.
- A proactive mindset toward continuous improvement, including suggestions for process automation or efficiency gains.
Core Competencies for Success
- Accuracy & Precision: Ability to enter data with minimal errors and conduct thorough audits.
- Time Management: Skill in prioritizing tasks, meeting strict deadlines, and handling competing demands.
- Team Collaboration: Willingness to support colleagues, share knowledge, and contribute to a cooperative atmosphere.
- Adaptability: Comfort with shifting priorities, changing schedules, and evolving technology platforms.
- Customer‑Centric Focus: Understanding that each document processed ultimately impacts patient care and outcomes.
Growth & Development Opportunities
arenaflex invests heavily in the professional growth of its employees. As an Operations Intake Coordinator I, you will have access to a clear career pathway that can lead to senior data‑entry roles, quality‑assurance positions, or broader operational management opportunities. Our internal learning portal offers:
- On‑the‑job training programs focused on advanced data‑management software.
- Certification courses in health‑care compliance and information security.
- Mentorship programs pairing new associates with seasoned leaders.
- Leadership development workshops for those aspiring to supervisory roles.
Work Environment & Culture at arenaflex
Located at 1350 Air Park Drive, Farmington, MO, our office provides a modern, ergonomic workspace designed to support productivity and employee well‑being. While this role is 100 % onsite, arenaflex fosters a flexible mindset that extends to other positions across the company, offering remote, hybrid, and field‑work options where applicable.
Our culture is built on four pillars:
- Integrity: We hold ourselves accountable to the highest ethical standards.
- Innovation: We encourage creative problem‑solving and the adoption of new technologies.
- Inclusivity: Diversity of thought, background, and experience is celebrated and woven into every decision.
- Compassion: Our work is driven by a genuine desire to improve health outcomes for the communities we serve.
Compensation, Perks, & Benefits
arenaflex offers a competitive hourly wage ranging from $15.58 to $26.73, with final pay determined by experience, skill set, and education. In addition to base compensation, eligible team members enjoy a comprehensive benefits suite, including:
- Medical, dental, and vision insurance with multiple plan options.
- Retirement savings plans, including 401(k) matching and stock purchase opportunities.
- Paid time off (PTO) and paid holidays to support work‑life balance.
- Tuition reimbursement for continued education and professional certifications.
- Employee assistance programs (EAP) for mental health, counseling, and financial wellness.
- Opportunities for performance‑based incentives and annual bonuses.
- Access to wellness initiatives, such as on‑site fitness classes and health‑screening events.
Commitment to Equal Opportunity & Inclusivity
arenaflex is an equal‑opportunity employer. We value the unique perspectives that each employee brings, and we are dedicated to fostering an environment free from discrimination. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Applicants with criminal histories will be evaluated in accordance with applicable local ordinances and the California Fair Chance Act.
How to Apply
If you are ready to join arenaflex and become a cornerstone of our data‑entry operations, please submit your application through our careers portal. Should you need any accommodations during the recruitment process, feel free to reach out via email at
[email protected]. We look forward to learning how your skills and passions align with our mission to keep members healthy and thriving.
Apply Now – Transform Health Outcomes with arenaflex!
Closing Thoughts
At arenaflex, every document you process, every number you verify, and every deadline you meet contributes directly to better health outcomes for millions of people. This is more than a data‑entry job; it is a chance to make a tangible impact on the lives of families across the nation. Take the next step in your career journey—apply today and help us shape the future of health‑care delivery.
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