Job Description: This position supports a culture of compliance and ethics, ensures quality of care and reduces risk from Government audits, fines, penalties and sanctions through close coordination with Flight and Ambulance Services leadership. It consults, investigates, educates, coordinates, and acts as a liaison across Med Transport departments and functions. This position oversees an open-ended portfolio of projects and processes and implements initiatives, provides oversight and supports, monitors or participates in committees to ensure successful implementation and sustainment. It interacts with Med Transport executives and leaders, physicians and clinicians, and caregivers throughout the organization and provides leadership and oversight within the department. We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, and Washington. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings Essential Functions Manages community Drug Enforcement Agency, (DEA) licensing for Med Transport and provides support for clinical operations and pharmacy operations to ensure ordering and storage standards are upheld. Collaborates with clinical and base leadership to support CMS Clinical Laboratory Improvement Amendments (CLIA) compliance for community bases, including documentation, acquiring certificates and maintenance, training support, and audit readiness related to point‑of‑care testing. Acts as a liaison between Med Transport clinical operations and billing teams to ensure that charting standards are compliant with the Center for Medicare and Medicaid Services, (CMS), standards. Ensures maintenance of all licenses, certifications, accreditation and regulatory standards related to Air Medical Services. Ensures charts are completed and audits for completeness of documentation, paperwork, and critical care transport justification. Corrects as appropriate and contacts staff as necessary. Tracks documentation errors and mistakes in order to coach and correct or provide information for education and discipline when necessary. Works with Revenue Cycle when trends are identified of poor justification from the sending physician, contacts the Physician as needed or develops a plan in which Outreach, Base Manager or Med. Director contacts the sending physician to improve outcomes, Provides training for new hire orientation and existing staff related to chart compliance. Collaborates with Med Transport base management on CAMTS, CMS, OSHA, HIPPA, EMTALA, DEA and any operations audits needed. Collaborate and supports with base and regional leadership on quality improvement and quality assurance education projects and initiatives. Includes regular travel to medical transport bases across multiple states (currently 8 states). Responsible for participation in audits and ensuring ongoing DEA and controlled substance compliance. Posting Specifics On-Site Presence: Required for trainings, select meetings, and travel to bases for audit and compliance activities. Core Business Hours: Monday–Friday, with flexibility needed to support audits, training sessions, base operations, and travel requirements. Skills Regulatory Compliance Analytical thinking Attention to detail Communication Leadership Problem-Solving Project Management Risk Management Interpersonal Skills Training and Education Minimum Qualifications Demonstrated professional experience working in a regulatory or compliance-related role. Demonstrated ability to understand and apply complex healthcare regulations in a healthcare system and to assess and evaluate gaps. Demonstrated discretion to maintain confidential information, evaluate alternatives, and make effective decisions. Ability to work in a dynamic environment within formal and informal teams. Demonstrated problem-solving skills with effective coordination with diverse stakeholders and multiple areas and levels of the organization. Demonstrated fundamental knowledge and understanding of the elements of an effective compliance program. Demonstrated leadership competency shown by building partnerships. Preferred Qualifications Master's Degree or JD Demonstrated experience in reading and interpreting governmental statutes and regulations. Demonstrated knowledge of Intermountain Med Transport structure, operations, policies, and procedures. Demonstrated leadership or supervisory experience in a healthcare setting. Knowledge of the Intermountain Med Transport structure, operations, policies, and procedures. Demonstrated working knowledge of Medicare coding and billing principles. Certification in healthcare compliance or comparable certification. Experience with DEA and controlled substance processes, chart auditing, documentation standards, and cross‑functional collaboration with clinical, operations, pharmacy, and billing teams, Medical transport and CLIA experience is highly preferred. Location: Valley Center Tower Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $30.55 - $48.12 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. 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[email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!