About AgelessRx
AgelessRx is a first-of-its-kind, longevity-focused telehealth platform with an e-commerce component. Our mission is to collectively give people millions of extra healthy years, so everyone can enjoy more of what they love in a world where people are empowered to live as long as they want. We believe aging should no longer be treated as a dreadful inevitability, but instead, as a puzzle that can be solved, a fight that can be fought – just as a disease with a cure. Through our free-to-use platform, we offer trusted, data-driven longevity solutions and scientifically backed prescription therapies to help safely lower the risk of age-related diseases.
About the role
AgelessRx's Medical Director will play a pivotal role in the Clinical Operations vertical by leading the clinical strategy, ensuring high quality patient outcomes, and driving growth and efficiency. In your role as Medical Director, you will focus on improving clinical protocols and contributing to the development of innovative clinical programs to deliver optimal patient outcomes. Additionally, you will serve as the clinical authority and lead the team in protocol development, clinical escalation, and provider performance optimization.
The ideal candidate will possess strong clinical expertise, leadership skills, strategic vision, and a patient-centric focus.
What you'll do
Clinical Strategy & Innovation
- Enhance existing clinical protocols using feedback from customers, pharmacies, the Medical team, and the Applied Science team.
- Develop, evaluate, and implement protocols for new programs (e.g., GLP-1, SGLT2, peptides, women's HRT, NAD+, biomarker optimization).
- Establish and manage partnerships with external organizations (e.g., DEXA, Prenuvo).
- Contribute to product and R&D roadmaps in collaboration with the CEO and cross-functional teams.
Clinical Leadership & Oversight
- Inspire, motivate, and oversee clinicians, serving as the clinical authority for escalations, audits, and protocol implementation.
- Cultivate a growth-oriented culture among clinicians; oversee upskilling, mentoring, and performance feedback.
- Support the VP of Clinical Operations in designing an efficient, scalable team structure.
- Monitor compliance with legal, regulatory, and accreditation standards in collaboration with Compliance leadership.
- Act as the collaborating physician for NPs, overseeing audits and regulatory documentation.
Clinical Operations Optimization
- Review and revise clinical SOPs and internal documentation to ensure accuracy and consistency.
- Analyze clinical and operational metrics (e.g., approval rate, AOV, cross-sell rate, benefit rate).
- Partner with the Med Team Lead and VP of Clinical Ops on hiring decisions, training, onboarding, and workload distribution.
- Monitor provider efficiency and turnaround times; ensure alignment with brand promise and patient satisfaction.
Patient Outcomes & Growth
- Develop clinician training and scripts for upselling and cross-selling longevity solutions.
- Identify trends in patient care and collaborate with Applied Science to adjust protocols accordingly.
- Ensure quality and consistency in patient communications and clinical decision-making across the organization.
Who you are
- Medical degree (MD or DO) with a valid medical license.
- Board certification in a relevant specialty (e.g., Internal Medicine, Family Medicine).
- Minimum of 8 years of clinical experience, including at least one leadership role
- Extensive knowledge of healthcare compliance, clinical operations, and regulatory standards.
- Experience in working in the Telehealth or Digital Health Space
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage complex operations and lead a multidisciplinary team.
- Experience/Working Knowledge of the Longevity Sciences Preferred
Originally posted on Himalayas
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